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Work Background
Podcast Magazine®Category Director for Religion & Spirituality
Jan. 2020 - Aug. 2022Directed the Religion & Spirituality category. Ensured all subcategories were represented. Wrote monthly feature articles, reviewed shows, and highlighted up and coming creators, all on a strict deadline.
Get Curious Media, LLCDirector of Content & Marketing
May. 2018Denver, COBuilt and grew a podcast brand to 750,000+ lifetime downloads and 150,000 annual listeners through SEO-driven content, consistent messaging, and community outreach. Developed content and executed digital marketing strategies across email, social media, websites, audio, video, blog, online courses, events, ebooks, and online ads. Produced and distributed over 400 podcast episodes from end-to-end production: planning, scheduling, interviewing, recording, editing, transcribing, overseeing distribution and multichannel promotion. Developed and executed publicity campaigns for Christian authors by identifying relevant podcasts, pitching guest opportunities, coordinating schedules, and reporting KPIs to publishing partners. Led the planning and execution of virtual events (including workshops, live-streams, and online summits) by managing content, promotion, and strategic partnerships with churches, ministries, authors, influencers, and businesses. Oversaw budgeting and financial planning for marketing campaigns and brand initiatives. Nurtured a faith-based community of podcasters, fostering authentic engagement and discipleship-oriented storytelling while collaborating with external partners and contractors to scale outreach and impact. Tracked and analyzed industry trends and audience behavior through ongoing market research, data-driven analysis, and annual attendance at major conferences.
Halfway There PodcastPodcast Producer and Host
Jun. 2016EricNevins.comProducer and host of Halfway There, a podcast devoted to honest conversations with ordinary Christians about today's Christian experience. Launched June 6, 2016, the show highlights a neglected aspect of Evangelical spirituality: personal experience of God. We share the joys and sorrows of life and how God interacts with us during the journey. Now with over 750,000 downloads, Halfway There leads the way in quality podcast content in the category.
Charles SchwabOperations Specialist
May. 2015 - May. 2018Lone Tree, COProtected firm and clients by evaluating the risk in Visa transactions. Monitored transactions to detect fraud, analyzed data for trends, wrote procedures and guidelines, approved client escalations, and collaborated with various departments to assess the impact of fraud strategies on clients.
Charles SchwabOperations Associate
Oct. 2013 - May. 2015Trained, mentored, and integrated new team members, coordinated teamwork through effective communication, recommended process updates to enhance client experience, and efficiently processed client paperwork in a high-volume, deadline-driven environment.
Charles SchwabResearch Analyst Associate
Jul. 2009 - Oct. 2013Resolved complex service issues to ensure client satisfaction, processed research requests at twice the expected efficiency rate, and received the Leadership in Action award for increasing team and business partner engagement. Trained over 80 representatives on procedures, served as the liaison for professional development, provided leadership and vision for team.
Charles SchwabClient Service Representative
Dec. 2004 - Jul. 2009Englewood, ColoradoResolved customer service issues in a timely and empathetic manner. Trained other representatives in effective use of procedures and company culture.
Aon HewittCustomer Service Associate
Jul. 2002 - Nov. 2004Lincolnshire, ILAdvised clients of policies that influenced their healthcare benefits and retirement planning decisions. Trained and integrated new team members into project teams. Sustained a detailed knowledge of programs and services in a dynamic and fast-paced environment.
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