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Work Background
7-ElevenArea Leader/Franchise business Consultant
Apr. 2024New Jersey, United States
7-ElevenFranchise Business Consultant
Dec. 2020New Jersey, United StatesOversee a group of 7-Eleven Franchise stores within a geographic area to monitor franchisee compliance with brand standards Consult with and influence franchisees to develop, update and execute operational plans and strategies, including merchandising, fresh food concepts, fuel sales, guest experience and store operational infrastructure Monitor store operations, providing advice, coaching and support to franchisees. Recognize and address franchise agreement compliance issues in a timely manner Consult with and influence franchisees on developing key processes and plans through weekly store visits, store evaluations and data analysis.
HMSHostDirector Of Operations
Jun. 2019 - Oct. 2020Newark, New Jersey
Buffalo Wild WingsDirector Of Operations
Jun. 2014 - Jun. 2019
Applebee’s Grill and BarMulti unit training General Manager
Jun. 2003 - Jun. 2014Duties include but are not limited to:
Oversee the P & L of the store on a daily basis
Run the day-to-day operations of the restaurant.
Write and carry out effective business plans for the restaurant.
Oversee, train and develop managers to the next level of operations.
Oversee, train, and develop supervisors to the management level.
Monitor food and liquor Actual vs. Theoretical threw daily and weekly inventories.
Project sales and sales trends on both a daily and weekly basis.
Write an effective management schedule according to the sales projections.
Monitor, control and oversee all of the store needs as far as product and expendables.
Train, develop and work with a staff of over 90 people, which include servers, host, cooks, and bartenders.
Conduct all interviews and hire all staff for the restaurant.
Conduct “days in the life” with people being considered for management positions with in the company.
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