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Work Background
Invisible Technologies Inc.AI Project Lead
Jul. 2023 - Jun. 2025• Managed a $12M+ Budget and led 200+ Trainers and 75+ Quality Analysts, reviewing 120+ processes each quarter to maintain strict quality benchmarks.
• Delivered a 44% boost in fact-checking accuracy across ChatGPT and Copilot by designing 5 advanced validation frameworks and analyzing 50K+ data points monthly.
• Fostered Operational Excellence by establishing a centralized data repository processing 1M+ annotation record and created a mentorship program for 20+ emerging leaders, driving 15% team-performance gains.
• Optimized Workflows with 6 scalable playbooks that reduced rework by 30% and improved reporting accuracy by 25%, accelerating model-optimization tasks by 40%.
• Flagship Initiatives:
• Advanced Search (Copilot) – raised RAG precision 18% by tightening retrieval heuristics.
• Fact Checking (References) – lowered hallucinations 44% in first production run.
• Instruction Following – boosted multi-instruction compliance 25% (5+ layered prompts).
• MyFiles Agent – enabled ingestion/parsing of 50+ document formats.
• Memory – delivered 90% accurate retention of user approved details.
• Political Shield (Guardian) – filtered 500 K+ election prompts, zero breaches in 2024 campaign season.
• DeepResearch – expanded search index to 100+ trusted sources.
• Operator – improved in browser click accuracy 35% and reduced navigation latency 20%.
Invisible Technologies Inc.AIT Quality Analyst
Mar. 2023 - Jul. 2023• Led QA for ChatGPT & Copilot, validating 100K+ AI outputs and boosting factual accuracy by 44% through refined error-detection and data-validation processes.
• Partnered with 3 Microsoft Copilot R&D teams to align 4 evolving performance standards, improving search-result interpretation by 22%.
• Enhanced Team Capabilities by designing and delivering 5 quality workshops to 200+ trainers, enhancing annotation consistency by 18% and reducing rework by 15%—earning promotion in 3 months.
• Streamlined Feedback Systems with a data-driven monitoring approach tracking 10 key metrics, yielding sustained 12% accuracy gains over 4 months.
Invisible Technologies Inc.AI Data Trainer
Aug. 2022 - Mar. 2023• Curated and Annotated 60K+ RLHF/SFT data samples across 4 feature iterations, directly contributing to a 44% increase in model reliability.
• Refined ChatGPT & Copilot by enhancing browsing features (click, scroll, back, quote) in 3 product releases, boosting Copilot’s query-interpretation success rate by 20%.
• Partnered on 5 Adversarial-Testing Initiatives with OpenAI researchers, identifying 20+ vulnerabilities and ensuring 100% compliance with content guidelines.
• Achieved Rapid Promotion after 8 months by delivering 3 data strategies that improved overall model performance by 25%.
X-squared Innovation LabsR&D Engineer
Feb. 2022 - Jul. 2022• Developed innovative product concepts, managed comprehensive market analysis, and supervised manufacturing processes.
• Led strategic initiatives from conception through to mass-scale production.
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