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Work Background
Lucca CollectiveCo-Founder
Mar. 2025Lucca, Tuscany, Italy
Becoming ItalianFounder
Jul. 2024Lucca, Tuscany, Italy
AustralianSuperStrategy Lead
Jan. 2023 - Jan. 2024As Strategy Lead of Australia's largest superannuation fund, my role is to be the trusted guide for the future of the organisation. I identify opportunities for long term growth and performance, shape strategic plans and guide implementation. Working closely with senior executives and stakeholders, I analyse, prioritise and communicate the key ideas and initiatives that will ensure the fund can continue to deliver the best outcomes for members into retirement.
Philotimo GlobalPerformance Partner
Apr. 2021 - Jan. 2023The role of Performance Partner was to provide management consulting for small businesses and start-ups. Clients spanned a wide range of industries and levels of maturity, yet the goal with all was to achieve growth and improve performance metrics. I worked directly with the business owners and their senior management teams - building a strategic roadmap and acting as implementation partner to ensure that all goals were measured and met.
NABManager, Proposition Development
Jul. 2020 - Apr. 2021Responsible for developing the strategic roadmap for everyday banking - a product suite including all personal transaction and savings accounts at NAB - one of Australia's big four banks. This role included direct management of a small team of consultants and Executive Team Leader engagement.
NABLead Product Owner, Everyday Banking Experience
Jun. 2018 - Jul. 2020Melbourne, AustraliaOwner of the acquisition and onboarding experience for consumer products, I led the transformation of this critical stage of the customer journey. Major wins included the delivery of new digital application forms (including live chat with bankers) and instant credit decisioning for personal loans. I led two cross- functional squads with budgets of +$5M and was 2IC in a journey team with 30+ team members.
NABSenior Consultant, Strategy and Business Execution
Jul. 2017 - Jun. 2018Melbourne, AustraliaThe key focus in this role was to overhaul NAB's loyalty programs, both NAB Rewards (the bank's proprietary program) and loyalty partners, to reposition the bank to be market leading. I also completed a strategic review of the personal loans product offering, with key recommendations successfully implemented. I worked on the bank's response to relevant aspects of the Royal Commission, and authored papers delivered to the board on this.
IsentiaAccount Director - Corporate
Jan. 2016 - Jul. 2017Melbourne, AustraliaResponsible for SaaS business Isentia's top tier corporate clients, I was the relationship owner and a key advisor on media and marketing strategy and effectiveness. I exceeded sales and revenue targets and successfully led two highly-engaged multi-skilled account teams (8 direct reports). I also developed and implemented an overhaul to the company's pricing strategy, with the support of senior leadership.
IsentiaAccount Director - Victorian & Tasmanian Government
Jul. 2012 - Dec. 2015Melbourne, Australia
360mMedia Analyst
Jul. 2010 - Jun. 2012Melbourne, Australia
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