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Work Background
UnitedHealth GroupProject Manager
Oct. 2019Minnetonka• Owns the Corporate Security Technology Department site project area, acting as the first point of escalation on all security technology projects.
• Develops and implements trainings ensuring the delivery of ongoing security and safety training for employees and contractors.
• Acts as liaison to business stakeholders and third-parties serving as subject matter expert for physical security, threat/risk analytics and incident management programs.
• Provides analysis of the roles and organization of security technology vendor resulting in in-housing of several roles and reorganization of the vendor embedded structure leading to a savings of $500K with another projected savings of $400K in 2023.
• Strategically gathers and provides updates and metrics to leadership related to the project area as well as oversight of the integration vendor SLA's resulting in timely response to internal customer requests for security projects/solutions and securing value and efficiency by ensuring adherence to SLA.
• Accomplishments:
o Lead high visibility security technology upgrade project at World HQ, maintaining timeline and budget, resulting in increased safety and security for employees and visitors.
o Oversaw multi-year security technology upgrade project for acquisition entity consisting of 161 locations across 29 states with a $2.5M budget.
HealthPartnersSecurity Operations Specialist
Feb. 2018 - Oct. 2019Bloomington, Minnesota• Provided support and leadership for 3,500+ personnel across cross-functional departments, partnering with senior executives to create and implement policies.
• Interpreted, implemented, communicated, inspected, and ensured compliance with local, state, national, and international security and safety policies.
• Created and implemented methodologies, process improvements, resource planning, and managing workflows, resulting in uniform cash handling procedures across operating companies, reducing total hours of uniformed guard coverage.
• Oversaw physical security and investigations, Emergency Management, and security risk assessments, reducing loss to patients and employees to vehicle break-ins and unauthorized access to patient care areas.
• Served as law enforcement liaison for 30+ clinics throughout Minnesota and Wisconsin, ensuring employee and facility safety and security through initiation of active shooter training in partnership with local law enforcement and working closely with catalytic converter theft investigation team.
• Assisted in the planning and implementation of corporate emergency mass notification framework utilized for communicating with all employees in emergency situations.
Federal Express CompaniesSr. Security Specialist
Aug. 2001 - Jan. 2018• Conducted risk assessments for major company events and employee and executive travel ensuring safety of executive leadership team when travelling to events.
• Oversaw multiple fraud investigations and security audits, partnering with local, state, and federal law enforcement agencies.
• Built and fostered strategic business relationships, increasing awareness of new security efforts and programs.
• Developed and executed local FedEx security plan for the 2008 Republican national convention, 2014 MLB All-Star game and the 2018 NFL Superbowl.
• Lead Train the Trainer cross company case management software system training and implementation including developing lesson plans and conducting classroom setting training for the entire security department of (number)+ employees with ~ $1M outlay.
• Provided guidance on security policy and procedures, conducting investigations and risk assessments and developing physical security plans with 3rd part vendors.
• Executed financial leadership, including strategic forecasting and planning, establishing and managing project budgets.
• Provided consultation regarding threat mitigation, workplace violence, and regulatory compliance, ensuring the safety of employees from threats from the public as well as internal workplace violence incidents involving fellow employees.
• Created and implemented new policies in regards to security and asset protection, improving ability for drivers to deliver shipments to customers with increased security awareness and requirements on high value shipments resulting in reduced loss and consistently low loss metrics.
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