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Work Background
Senior Product Manager
3Pillar GlobalSenior Product Manager
Apr. 2021United StatesDrive the development of an intelligent product discovery platform to digitize and enhance Informa Markets' Expo West conference (60K attendees) for natural CPG brands and retailers. -Cultivate a high-growth 'startup within a global organization' culture, achieving an NPS of 78 within 1 year of MVP launch, driving 145% brand growth, and delivering a 200% ROI. -Transform a nascent product concept into a global company success story and model, scaling from a three-person idea to a cross-functional initiative spanning multiple departments. -Build strong stakeholder trust by consistently delivering all critical initiatives over three years and championing product adoption through active internal evangelism and industry events. -Strategically define and direct end-to-end product development, translating user needs into impactful features and overseeing comprehensive UX efforts, including customer research. -Orchestrate key outcomes like a self-service brand portal that substantially reduces customer support tickets. -Led strategic workshops that identified and validated 3 new revenue streams/product opportunities, ultimately garnering competitive industry attention via sponsorship offers, partner targeting. --- Led NielsenIQ's fastest product build and launch (5 months) while concurrently driving a critical agile transformation. Influenced client product leads across 4 scrum teams, guiding feature conceptualization and prioritization to meet key business goals. Managed and mentored 4 product analysts, balancing workloads and fostering multiple promotions through continuous improvement. Guided agile practices for a 200+ person project, ensuring delivery of working software every two weeks through optimized scrum ceremonies, usability testing, and feature iteration. Steered client product leadership in developing a comprehensive roadmap and program backlog that served as a critical foundation for subsequent product iterations.
Product Manager
RokkanProduct Manager
Nov. 2018 - Apr. 2021United States, New YorkOversaw UX/UI workstreams for AmexTravel site, a $2m account. Site had 4m monthly visits, with 25% sales increase in 2019. Pushed mobile-first design, led to 125% increase in mobile site bookings in 2019. Partnered with 7+ client stakeholders to translate business goals into requirements, guiding the product roadmap and managing expectations across complex projects. Served as internal product authority; prioritized work for 5 product designers, managed prototype development and usability testing. Boosted team morale by leading quarterly retrospectives, resulting in improved internal systems and processes.
Project Manager
SpokenLayerProject Manager
Sep. 2017 - Mar. 2018United States, New YorkA tech platform creating human-read Voice experiences for brands and publishers. Ideated audio product offerings, managed accounts, created marketing strategy for clients for Amazon Alexa and Google Home.
Product and Marketing Manager
Plum PerfectProduct and Marketing Manager
Nov. 2014 - Sep. 2017United States, New YorkA color recommendation engine + data analytics tech platform playing in the beauty/ecommerce space. Achieved a 50% increase in mobile app users over two years by collaboratively setting product vision and building features informed by user research and product-market fit. Monitored user data and refined offerings, culminating in a sold-out beauty sampling program highlighted in Allure and Refinery29. Improved onboarding completion by 30% through user research, A/B testing, and low-fidelity wireframing that led to a complete flow redesign. Executed product marketing strategies, encompassing email funnels, case studies, and presentations to strategic investors.

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