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Work Background
GSKAdministrative Assistant for U.S. Tax
Jul. 2022Philadelphia, Pennsylvania, United States
Keller Williams Main LineRealtor
Sep. 2021
Philadelphia Cricket ClubAccounts Receivable.
Apr. 2019 - Aug. 2020Philadelphia, Pennsylvania• Accept multiple payments for; memberships, events, outings and reciprocals, which include ACH, checks and credit cards. • Handle aging reports, responsible for collecting overdue payments and processing all types of membership changes. • Provide monthly statements for memberships and reciprocals. • Exhibit customer service in dealing with member disputes and payment concerns. • Partnered with upper Management in multiple departments to work on monthly invoices.
MedRiskRevenue Analyst
Feb. 2017 - Apr. 2019Research moderate to highly complex billing, claim processing, and reimbursement issues. Identify trends through data mining and reporting to management on patterns observed. Prepare professional communications around results achieved
Brooke Glenn behavior hospitalMental Health Technician
Feb. 2016 - Feb. 2017Provided continuous patient care, supervision, interactions, and role modeling to patients ranging in age from adolescents to adults. Check and document every patient at least every 15 minutes. Organize and perform therapeutic groups which include but not limited to life skills, coping skills, peer interaction etc.
Philadelphia Cricket ClubLead Server / Certified Trainer
May. 2014 - Jul. 2022Provided efficient and timely customer service to restaurant guests. Ensured customer’s needs were met during the dining experience. Train new employees. Performed tasks related to restaurant workflow such as pre-bussing, restaurant maintenance, and opening/closing tasks.
Shippensburg Universityreceptionist
Jan. 2012 - May. 2014• Greeted customers and gave initial sign in instructions • Documented and filed student medical charts • Led initiative to convert paper files to paperless Medi-cat system • Responsible for appointment scheduling • Assisted in website maintenance
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