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Network Power<100 people
Roles
🔥100%
Startup Founder
100%
Business Owner
Geos
Work Background
General Manager
Smithfield's Chicken 'N Bar-B-QGeneral Manager
Sep. 2020Directed and unified cross-functional teams—including FOH, BOH, and admin staff—to elevate service delivery, communication, and accountability across departments during a high-impact transition from franchise to corporate ownership. Spearheaded onboarding and leadership development programs, mentoring over 20 team members into supervisory roles and standardizing training protocols to accelerate ramp-up time. Reengineered workflows to eliminate bottlenecks, optimize team efficiency, and enhance the guest experience. Oversaw $3M+ in annual budgets, driving financial performance through meticulous cost controls, revenue forecasting, and margin-focused decision-making. Managed full-cycle inventory operations, implementing forecasting tools and vendor strategies that cut waste, stabilized supply flow, and improved order fulfillment accuracy. Led continuous improvement initiatives rooted in KPIs and team feedback, reinforcing a culture of growth, precision, and operational excellence.
Promotions & Guest Services Lead
Chili'sPromotions & Guest Services Lead
Jun. 2018 - Sep. 2020Durham, North Carolina, United StatesLed a high-performing FOH team, implementing cross-training programs that elevated team agility and service quality. Designed bar promotions and events to increase foot traffic and revenue. Managed inventory and reconciled POS and revenue reports to ensure operational profitability.
General Manager
The Wing Company Bar & GrillGeneral Manager
Apr. 2015 - May. 2018Led daily operations across departments, implementing SOPs that improved team efficiency and service delivery. Oversaw staffing, inventory management, and vendor relations to maintain consistency and financial accuracy. Directed budgeting processes and drove cost-saving initiatives that enhanced overall profitability.
Assistant Manager
The Wing Company Bar & GrillAssistant Manager
Jan. 2015 - Apr. 2015Fayetteville, North Carolina, United StatesManaged shift execution and supported team performance through hands-on leadership and training. Analyzed sales trends and collaborated with senior leaders to fine-tune operational strategies. Maintained customer satisfaction by resolving issues promptly and ensuring high service standards.
Brand Event Coordinator
The Wing Company Bar & GrillBrand Event Coordinator
Jan. 2014 - Jul. 2018Pembroke, North Carolina, United StatesOrganized and executed over 100 brand-focused events, coordinating scheduling, vendor negotiations, and team assignments. Managed event budgets and contract negotiations to ensure timely, cost-effective outcomes. Used post-event performance metrics to optimize future planning and drive higher returns on engagement.

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Customer Service Management
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Efficient Employee Training
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