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Network Power<100 people
Roles
🔥66%
Startup Founder
💸66%
Marketing
✔️66%
IT
Geos
🇬🇧33%
United Kingdom
🇺🇸33%
United States
Work Background
The Make it spotCEO/ Owner
Feb. 2025Land O' Lakes, Florida, United States• Leading consulting firm specializing in process creation and management for small startups, focusing on HR, logistics, and B2B/BTC solutions.
• Analyzed existing systems to develop technology or people-based solutions, aligning vision with efficient processes.
• Successfully implemented solutions to streamline operations and improve overall business performance.
GiftCashProcurement Logistics Specialist
Nov. 2024 - Mar. 2025United StatesKey Responsibilities:
1. Strategic Sourcing:
Develop and implement sourcing strategies that align with company goals.
Identify and evaluate potential retailers for cost, quality, and delivery.
Conduct market research and analysis to identify trends and opportunities for sourcing improvement.
2. Retailer Management:
Establish and maintain strong relationships with key retailers.
Monitor retailer performance through regular reviews and performance metrics.
Resolve issues and disputes with retailers promptly.
3. Procurement Operations:
Oversee procurement processes, including purchase orders, contracts, and retailer agreements.
Ensure compliance with company policies and regulatory requirements.
Manage inventory levels and ensure timely delivery of goods and services.
CirkulField Marketing Operations Manager
Oct. 2023 - Feb. 2024Tampa, Florida, United StatesOverseas Field events coordinations, logistics, planning for the field marketing team. Monitors and assists in merchandising tasks performed by the field team. Assists in process integration and implementation.
CirkulRetail Account specialist
Jul. 2022 - Feb. 2024Tampa, Florida, United StatesResponsible for multiple facets of the Retail Sales division daily operations to include, Dispute management and
oversight, order generation, client relations, retail launches, retail event creation and implementation, process
creation and implementation.
● Key Role was the setup of accounts in the grocery segment of our business. This included manual data program set up for multiple systems within a single grocer. Dealing with contracts, accounts
receivable set up and product input.
● Was a key player in winning back over $1,000,000 in Disputes from the largest retail account in less than
8 months through manual data input to the Walmart dispute management system. Monitor all fines and
claims within multiple systems and work closely with Account Receivable to help monitor this.
● Work Closely with the Retail operations team to support daily activities to include Label generation,
Invoicing, and misc tasks. Helped with the output of $31m in product for the month of April 2023
● Worked on Walmart YBM Event Spring 2023 for the Retail division and on Non-Profit Retail Event
Bikefest in Bentonville, AR. This included creating timelines, working with multiple teams within
organizations to achieve on time delivery and execution of event materials. Worked with outside
vendors for implementation, and execution of booth layout and creation
RefrescoCustomer Supply Chain Specialist
Dec. 2021 - Apr. 2022Tampa, Florida, United StatesClient Supply Chain Specialist is responsible for providing customer service to internal and external customers through execution of the department's objectives and tactical plan for our corporate business growth
-Proactively address service issues and customer concerns to be viewed as a solutions partner.
-Responsible for ensuring every Customer's order is shipped complete and on time
-Responsible for timely and accurate account /orders management for various customers, assigned to Region Commercial Team, via direct communication with the account's buyers
-Perform daily audit of open orders, including research and rescheduling of orders that are still open from previous day
-Acquire needed information and/or approvals prior to releasing order for shipment (i.e.: pricing discrepancies, approval to ship close-dated cases, etc.)
-Schedule dock appointments for CPU customers and maintain appointments within scheduling application
-Coordinate With other teams within Refresco to make sure Clients needs were met -Directly responsible for determining whether substitutions / date changes are required for order fulfillment based upon projected shortages as compared to planned production / scheduled transfers/aging inventory
-Built strong customer relationships while supporting sales personnel in identifying customer order practices that are inconsistent with Refresco service level agreement; to resolve issues and identify process improvements.
-Responsible for performing daily EDI PO Price Match verification
-Kept records for auditing purposes.(referencing: EDI Pricing Discrepancy SOP)
-Intricate part of a cross functional team established for implementation of new products and/or new customers.
-Provide A/R with invoice management assistance to resolve short/over payments and claims
-Managed returns, damage claims and complaints.
-Participate in team initiatives to further continuous improvement
AmazonLogistics Specialist
Nov. 2020 - Dec. 2021VirtualCurrently working in the Sameday Tiger team at ROC in the disruption management area. Helping monitor the most critical movement within amazon logistics. Handling, cases, movement disruptions and also analyzing data to help be proactive with disruptions. Train in all new team members and help the lead with data Analysis and resolution.
Insight GlobalLogistics Coordinator
Aug. 2020 - Nov. 2020Spring Hill, FL, United StatesAmazon Transportation Specialist is responsible in assisting with the resolution of stakeholder issues of daily freight movements flowing into and out of our North American fulfillment centers and our associated fulfillment network. This position requires excellent communication and written skills as daily responsibilities include: inbound and outbound call resolution with carriers, communication via email, and customer service in time sensitive situations.
5.11 TacticalStore Manager
Dec. 2018 - Apr. 2020Tampa, FloridaResponsible for a Store with a customer experience driven focus retail setting. Control all facets of the daily running of retail
location which includes HR, P&L control, building maintenance, training and discipline of employees and managers. Added
responsibilities included the hiring and training of Store Managers and staff in new locations and struggling locations, creating
local outside event activations that brought positive income flow to my location, helped in creation of large scale local outside
event activations that brought large income flow to 5.11 tactical other locations, helped build out new locations, including
inventory input, building displays and training employees on procedure, company mission-ethos and was the integral part of 3
grand openings of new locations.
• 12% revenue increase for the 2019 fiscal year. Ended year with 112% Attainment over goal in whole Retail store
market.
• Awarded Community engagement award for multiple event activations that were a pivot point for the Tampa
location. Created great connections in the local community non-profit sector to help and give back within the
company’s parameters
• Implemented new procedures and protocol for the Tampa location that created money handling standards within the
district.
Lowe's Companies, Inc.Service and Support Manager
Feb. 2018 - Dec. 2018Greenville, North Carolina AreaEnabled and empowered a team of Customer Service Associates (CSAs) to deliver the best possible customer service
experience in the store. Responsible for customer facing activities on the sales floor (e.g., greeting customers, listening and
probing to understand needs, identifying solutions), as well as non-customer facing activities (e.g., down stocking, inventory
management and area recovery). Ensured department(s) were customer ready at all times while inspiring engaging, customerfocused
behavior, mitigating and reducing customer complaints, and driving positive first impressions for customers upon
entering the store.
• Responsible for coaching, mentoring, training, and continually monitoring Customer Service Associates in his/her
area.
• Lead Customer Service Associates in other departments, as needed, to meet the demands of the store.
• Train and Crosstrain customer service associates on a broad product knowledge and customer service techniques
across all departments.
BOCO crossfitCrossfit Instructor
Apr. 2016 - Dec. 2017Washington, North CarolinaWork with clients on a daily basis either in the Total Solutions weight loss program or as foundations coach in the Crossfit
box. I specialize in showing people new to fitness how to get the most out of their workouts either through instruction about
the equipment in our gym and goal setting or teaching them one on one in our Crossfit foundations Class.
● Oversaw the progress of clients through their weight loss journey and assisted in the transition to the use of the
fitness equipment at the facility
● Conducted weekly check in/ counseling with clients, on a one on one basis, to help them stay focused and on goal.
Assisted the client in goal setting to ensure that they were fully vested in the program and believed in the realistic goal
that they established
● As a Crossfit instructor- was responsible for the introduction into functional fitness in a safe and dynamic
environment
● Responsible for the creation, resourcing and completion of competitive and promotional events that highlight the
strengths of the trainers, staff and facility
Perfect Perks Coffee and CafeBusiness Owner
Feb. 2013 - Jan. 20161407 W 15th St., Washington, NCI am the co-owner of the Perfect Perks Coffee business in Washington, NC. We currently have one location. A drive-thru kiosk. We are a social media driven small business with a great clientele. We utilize Dillanos Coffee Roasters to create amazing delicious Lattes, Espresso, and other coffee drinks. We do many charity events and make sure to include ourselves in many events that our town offers.
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