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Work Background
MH Academy PvtFounder
Feb. 2024Colombo, Western Province, Sri Lanka
MH AcademyMenopause Awareness Speaker and Coach
Jan. 2023United KingdomLet's Talk Midlife Driving awareness and discussion on menopause in the workplace for women and those who support women. Helping women take control of their own journey through the stages of menopause and sustaining Healthy habits to support the transition through menopause and beyond
Breaking the taboo and bringing the conversation alive, de-bunking myths and creating space to talk.
Self-EmployedTraining and Customer Service Consultant
Mar. 2020Western, Sri Lanka
Shop DirectService Account Manager
Jan. 2014 - Mar. 2020Speke
TalkTalkService Delivery Manager
Feb. 2013 - Oct. 2013
Bank of AmericaVendor Relationship Manager
Feb. 2008 - Jan. 2012Chester, United Kingdom and Bangalore, IndiaComprehensive operational managment of Indian outsource partners
Recruitment Training and continuous learning
Project management
Business improvement processes
Change management
Operational efficiency enhancement
Compliance Quality and audit control
Bank of AmericaSales and Service Trainer
Jul. 2005 - Feb. 2008Chester, United KingdomConducted all aspects of Internal Training for new and existing employees
Designed, wrote and faciliated management, systems and customer handling training programmes
International training completed at offshore captive centre on location in India for UK market
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