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Work Background
Debbie Passmore ConsultingBusiness Owner
Jun. 2024North Carolina, United States• Managed operations, organization, and project management to drive results and enhance business cultures. • Provided training and coaching to leadership teams in various industries. • Developed leadership skills through collaboration and support for clients.
Applebee's Mid Atlantic/Thrive Restaurant GroupDirector of Operations
May. 2016 - Oct. 2023Responsible for regional business consisting of 6-8 Applebee's locations in NC and SC. Achieved team goals through formalized training plans, coaching, and performance management. Responsible for leading successful sales, profit, staffing, operations, and training. Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement. Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes. Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity. Monitored budget and utilized operational resources. Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Restaurant Business ConsultantPresident
Jun. 2013 - Apr. 2016Created start-up consultancy providing advisory and consulting services to restaurant owners, resulting in cost improvement average of 18%. Provided support in creating business plans, training programs, service initiatives, marketing strategies, menu enhancements, operational improvements, and business analysis for restaurant companies. Assisted in talent selection process for multiple companies in casual dining segment, placing six candidates each year.
Applebee's Franchise Group, Apple Grove, AmRestVice President
Jan. 2000 - May. 2013Led all aspects of regional business for eighty-three locations, including operations, marketing, training, human resources, finance, and development with sales of $192 million. Recognized as top performer each year in sales and profit Led training and development for 103 Applebee's locations, comprising six thousand employees. Led training teams in development of management training programs, new store openings and Applebee's University programs in conjunction with divisional VP role. Built and nurtured teams by developing and inspiring people across various functions to work collaboratively to exceed targets in sales, profit, and operational performance.
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