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Work Background
JCC ChicagoSocial Work Intern
Aug. 2024 - Apr. 2025• Engage in a period of training which includes JCC Chicago agency onboarding, orientation to the Social Services and Early Childhood departments, and shadowing of Social Services team members through a variety of child level, classroom and program level cases in preparation for independent case consults.
• Conduct classroom observations to identify and assess children with behavioral, emotional or development issues; consult with staff and parents to assess and understand the individual needs of identified children and work collaboratively to develop developmentally and culturally appropriate interventions.
• Support the implementation, scoring and interpretation of developmental screenings and track progress.
• Observe and meet with classroom staff to address classroom concerns that impact quality of care (i.e., daily routines, classroom transitions, social emotional literacy, curriculum usage, and staff/child relationships).
• Provide psychoeducation and support to caregivers and families.
• Maintain accurate and timely documentation and data collection.
• Actively partake in weekly individual reflective supervision; attend team meetings and in-services.
SHEADE PSYCHOTHERAPY, LLCAdministrative Assistant
Jul. 2024• Data entry, bookkeeping and accounting in Electronic Health Record (EHR)
• Communicate with clients regarding payments and balances due
• Respond to inquiries regarding finances and insurance coverage; track and manage insurance claims
Harmony Learning CenterProgram Manager
Mar. 2023 - Oct. 2023
LEEP Forward & Quantum LEEP AcademyAssistant Clinician
Nov. 2022 - Mar. 2023• Utilized play to support children’s development and well-being
• Planned and facilitated multi-disciplinary group activities with guidance of clinical team
• Provided therapeutic programming in adherence of the LEEP Model and QLA curriculum
• Collaborated with multi-disciplinary clinical team to discuss presenting concerns, conceptualizations, and recommended strategies
• Utilized supervisory feedback and coaching to inform use of specific interventions
• Worked to ensure that children are acquiring new skills and assess for reduction of concerning behaviors
• Utilized online medical billing software to add client charts, complete quarterly audits, monitored authorization and prescription expirations, and updated doctor information
• Utilized self-awareness and reflective practice when considering individual difference of children
MetLifeClient Services Consultant
Mar. 2022 - Jul. 2022• Overall accountability for: client requests, projects, providing clients with alternative solutions, identifying plan design alternatives, acting as a liaison between the client and internal MetLife teams.
• Provides exceptional customer service to support ongoing customer delivery and client satisfaction.
• Leads and participates in both customer- and internal-facing presentations and meetings.
• Collaborates and acts as a liaison to assist with problem resolution and troubleshooting.
• Participates in client account audits and strategic planning process.
• Participates in strategy meetings, establishes specific reports, reviews contract documents, completes broker agreements, and inputs and ensures accurate input of data in MetLife systems.
The Gardner SchoolAssistant Director
Sep. 2021 - Mar. 2022• Directing and assisting in the day-to-day activities of the school alongside Director
• Working directly with teachers in supportive, training, and supervisory roles.
• Giving tours to prospective families, and converting leads to enrolled families
• Driving the enrollment process (managing leads utilizing a CRM system)
• Processing and updating student/staff files per DCFS Licensing
• Recording and monitoring accounting/bookkeeping on ProCare software
• Creating professional company newsletters, parent emails, staff memos, expense reports, and school notices on a regular basis
• Utilizing Microsoft Outlook, Microsoft suite programs, and social media to provide clear communication to families, staff, and company leadership • Managing general, day-to-day operations for the school: billing, supply ordering, scheduling maintenance, processing payroll
The Gardner SchoolSupport Manager
Jul. 2021 - Mar. 2022-Promoted to Acting Assistant Director while Director is on Maternity Leave
The Gardner SchoolLead Teacher
Jul. 2018 - Mar. 2022Lincoln Park, Chicago- Responsible for leading daily educational activities for 20 children ages 3-5
- Committed to creating a healthy, safe, and inclusive environment for all students and faculty - Effectively and routinely tracked students’ progress and communicated with parents/guardians
-Built a collaborative and friendly classroom environment using and enforcing behavior guides, team teaching, and interactive learning
- Trained and mentored new teachers
Blue Light Aba Consultants Behavior Therapist
Jan. 2018 - Mar. 2018Schaumburg, ILResponsibilities included:
- Ran therapy programs developed by a BCBA - Took data during session while targeting different skills
Children's Home + AidVolunteer
Sep. 2016 - Dec. 2016- Volunteered in Crisis Nursery
- Supervised children, ensuring developmentally appropriate behavior
Bright HorizonsKindergarten Prep Teacher
May. 2016 - Jul. 2018Vernon Hills, IllinoisResponsibilities include:
- Leading daily educational activities for 20 children ages 4-5
- Committed to creating a healthy, safe, and inclusive environment for all students and faculty - Effectively and routinely tracked students’ progress and communicated with parents/guardians
-Devoted to maintaining workplace confidentiality between teacher and parents/guardians
Bright HorizonsKindergarten Prep Assistant Teacher
May. 2016 - Aug. 2016Vernon Hills, IllinoisResponsibilities included:
- Collaborated with co-teacher to create & lead daily lesson plans and strategically organize the class’s daily schedule in compliance with corporate’s overall agenda. - Communicated daily with guardians on strengths and improvements of the children.
Direct EnergySummer Intern
May. 2015 - Aug. 2015Buffalo Grove, IllinoisProcessed cancellations. Made and received phone calls to customers.
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