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Work Background
Director of Customer Engagment
VH NutritionDirector of Customer Engagment
May. 2021 - Aug. 2022California, United States
Night Auditor
Courtyard by MarriottNight Auditor
Oct. 2019United States
Front Desk Staff
Hamlton Inn & SuitesFront Desk Staff
Jul. 2019 - Mar. 2020United States
Concierge
Diamond Resorts™Concierge
Mar. 2019 - Oct. 2019
Client Services Coordinator
Grade Potential TutoringClient Services Coordinator
May. 2018 - Mar. 2019San Luis Obispo, CaliforniaAssist tutors and clients with scheduling sessions, log hours for tutors, assist tutors with issues logging into their online profile, transcribe voicemails, process payments, follow up with clients when payments don't process successfully, assist preparing client information to send to a collection agency, answer phone calls and direct calls to the appropriate person, process tutor applications, search for new marketing opportunities, assist clients with any questions, and mail out letters.
Customer Service Representative
Men's WearhouseCustomer Service Representative
Dec. 2016 - Mar. 2018San Luis Obispo, CaliforniaGreet every customer when walking into the store, assist with any questions or concerns a customer may have, answer phone calls, wedding planner duties for gentlemen, measure for rentals, keep the store clean for customers, stock check for other stores, ship in store orders, clean the store, help customers with budgeting, doing calls for wedding groups that have already booked, assist wardrobe consultants with customer transactions, refer customers to wardrobe consultants for purchases, maintain high statistics for accessories on rentals, and stock merchandise when it comes in.
Facilities Specialist
Victoria SecretFacilities Specialist
Sep. 2015 - Jul. 2016San Luis Obispo, CaliforniaTo clean the entire store, help with window changes, maintain and repair all fixtures, answer the phone, help customers, manage time to be finished cleaning when the store opened, and work with manager to order any supplies necessary.
Full Time Soft Lines Associate
RossFull Time Soft Lines Associate
Aug. 2015 - Jan. 2017San Luis Obispo, CaliforniaHelp customers on the floor, keep fitting rooms organized and clean, fast and friendly checkout at registers, help with merchandise flows, run stock racks and hummers, cover manager breaks or lunches, answer the phone, give great customer service to every customer, assist management in any way possible, recover the store, be accountable for the register til that was being used for the day, and make sure the store is clean and safe for customers at all times.
Receptionist
Xk’s UnlimitedReceptionist
Feb. 2015 - Feb. 2016San Luis Obispo, CaliforniaAnswer incoming calls, delegate calls to respective parties, filing, alphabetizing, process and distribute mail, keep show room stock with catalogs, assist sales person as needed, and help customers at the counter.
Sales Associate
Old NavySales Associate
Nov. 2014 - Mar. 2017San Luis Obispo, CaliforniaOperate the cash register, answer the phone, attend to customer questions or concerns, run the fitting room efficiently, process and run stock efficiently, quickly put clothes back on the floor, help with markdowns and signage as necessary, keep the store floor clean, and give customers wonderful customer service.
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