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Work Background
RCM of Washington, Inc.Office Manager
Apr. 2015 - May. 2016Washington D.C. Metro AreaResponsible for general office manager duties, including but not limited to; organizing office correspondences, schedule management for senior corporate officers, and reconciliation of company expense accounts. Managed information systems and physical records to prevent loss, destruction and unauthorized use of both electronic and manual records according to HIPAA, federal, state, and company regulations. Ensured licensure applications were completed and submitted to the proper regulatory agencies as required by current regulations while maintaining a record of compliance.
Friends of Anthony BrownConstituency Outreach Director
Apr. 2013 - Nov. 2014Largo, MarylandWorked with local community leaders and campaign leadership to develop, implement, and oversee constituency outreach initiatives throughout Maryland. Managed a team of field organizers in multiple offices throughout Maryland. Developed and managed relationships with local community leaders to build coalitions throughout the state to turn out the vote for the Lt. Governor in Maryland. Coordinated with local community leaders to develop, implement, and oversee the Lt. Governors constituency outreach plan. Planned constituency outreach events, including launch events, rallies, and press conferences.
Organizing for AmericaLatino Outreach Coordinator
Feb. 2012 - Nov. 2012Las Vegas, Nevada AreaDeveloped, implemented, and oversaw border state plan to recruit volunteers within Hispanic communities throughout Nevada to work to get the President Reelected. Built sustainable teams of volunteers in the most Urban Highest Priority region in the state. Co-managed staff and coordinated a Border state volunteerism Program. Coordinated Operations Including: Inventory, Merchandise, and managing Field Organizers for offices in Las Vegas Area. Coordinated actions and ensured the effective implementation of a metrics-driven plan within multiple dynamic priorities in alignment with the Organizing for America Field Strategy in a battleground state.
Valley of the Sun United WayCommunity Impact Coordinator
Oct. 2010 - Aug. 2011Phoenix, Arizona AreaWorked within various low-income communities throughout the Greater Phoenix Area to locate childcare centers that would benefit from United Way’s early childhood services and continue the existing relationships with childcare centers United Way works with. Identified opportunities for and work with communities/partner agencies to install Born Learning Trails. Worked with community/partner agencies to leverage installation of Born Learning Trails with opportunities for increased awareness and practice of early literacy activities in families, such as distribution of School Readiness Kits. Researched and gathered information around evidence-based practices focused on children ages 0-3 to assist in the expansion of VSUW’s early childhood strategies.
AmeriCorps Public Allies ArizonaPublic Ally
Oct. 2010 - Aug. 2011Phoenix, Arizona AreaParticipated in a National Service Brainstorming Week in Washington, DC to work with legislators and other service organizations throughout the country to create awareness about the importance of domestic service programs. Worked within a small team to plan and execute a series of community service events within local communities throughout the Greater Phoenix Area. Developed and facilitated trainings for AmeriCorps on volunteer recruitment and management skills.
Matrix Absence ManagementIntake Coordinator
Apr. 2007 - Jun. 2009Phoenix, Arizona AreaEntered client specific information and notated changes to existing FMLA claims and short-term disability claims. Administered phone calls in a highly customer oriented inbound call center environment. Entered information into corporate database then forwarded the necessary information to the correct department. Worked with numerous other departments to insure the client gets their disability claim.
Best BuySales Associate
Jun. 2006 - Jan. 2007Phoenix, Arizona AreaMaintained superior customer service while responsible for promoting and selling Best Buy products. Engaged in dialogue with customers to determine the best products to meet their needs.
Chiro-Plus ChiropracticChiropractic Assistant
Oct. 2005 - Jun. 2006Phoenix, Arizona AreaConducted patients’ therapy which included giving ultrasounds and applying muscle stimulators to the injured areas and monitoring the output of the machine. Organized patient’s files and prepared X-Ray’s for Doctor’s examination.
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