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Work Background
Medical Associates PlusSatellite Offices Administrator
Feb. 2022Oversee training of all satellite locations and ensure compassionate quality healthcare is given. Provide oversight for revenue generation, Sliding Fee Scale, and compliance audits for 340b program. Provide effective front line training of insurance and referral processes. Ensure all sites are meeting quality measures efficiently. Transition team for clinic acquisitions.
Medical Associates PlusMulti-specialty practice manager
Feb. 2020 - Feb. 2022Augusta, Georgia
Day By Day OutreachChairman of the Board
Nov. 2017 - Nov. 2023CSRA
University Health Care SystemPractice Administrator
May. 2017 - Feb. 2020Augusta, Georgia AreaManager for Endocrine, Neurology, Gastroenterology, Primary and prompt care services during my tenure.
HCA HealthcarePractice Manager III
Nov. 2015 - Apr. 2017Augusta, Georgia AreaSuccessfully worked to bring 100% compliance for meaningful use for division market Voted "Best for patient satisfaction" in the Georgia Market for 2015/2016 Increased cash collections by 32% Increased patient satisfaction scores by 29%
Bizpack ReviewContributing Writer
May. 2013 - Oct. 2014
Wayne DupreeContributing Writer
Sep. 2012 - Nov. 2015
Talk Radio 1380WNRR/iTalkUS.comProducer/Co-Host for "Powers to the People"
Mar. 2011 - Mar. 2013South CarolinaPart time position responsible for production, scheduling of guests, planning guest lineup and social media marketing for the show and its branding. Works with marketing department to carry out all promotions. Confers with legal department to ensure on-air compliance with local, state and federal rules and regulations are in compliance. Directs the show, screens phone calls during a call-in segment. Participates in the show as an on-air personality. Increased site stream hits from just over 10,000 hits to over 200,000 hits utilizing social media marketing efforts. • Responsible for successful ratings in key demographic groups within a six month period • Elevated standard of guest lineup to national level names and recognition
Politichickscontributor
Jan. 2011 - Oct. 2021
Southeastern Family InstituteDomestic Violence Offender Instructor
Jan. 2009 - Sep. 2015Augusta, Ga./North Augusta, SC.Instructed clients charged with criminal domestic violence for the state of Ga. and SC. through probation services. Facilitated a 26 - week Saturday group program offered under the Emerge Domestic Violence Program.
The Family Center, LLCOperations Manager
Feb. 2002 - Sep. 2015North Augusta, SCPartner that supervised daily office and financial operations for one of the most prominent and respected mental health practices in both Georgia and South Carolina. Responsibilities include managerial, administrative, billing, personnel issues, human resources policies & procedures, payroll, tax preparation, data processing, AP/AR, and handle all marketing contracts. • Developed proactive responses to issues • Collected over $40,000 in bad debt the first year and increased profits each year by 36 percent with aggressive collection actions. • Cut reimbursement denials by 52 percent • Accomplished and maintained a 99 percent approval rating during compliance audits • Maintained highest standard for HIPPA compliance for 11 years • Streamlined costs of business by 24 percent in the first 6 months and consistently kept expenses under budget each year after. • Served as CFO of the non-profit division of the practice for 8 years • Ensured all budgets and fundraising efforts of the non-profit were scheduled and successful in meeting goals of grants awarded to site. • Provided monthly reports to non-profit board members
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