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Work Background
Support Sales AICo-founder and Chief Product Officer
Apr. 2025United States, New York
ValuesCoHead of Product
Oct. 2024 - Apr. 2025United States, New York
Guru Labs Software & Blockchain SolutionsCPO / COO
Jan. 2023 - Apr. 2024In this leadership role, I oversee multiple teams including product, sales, and operations, alongside runway management and business strategy. One of my responsibilities is to ensure seamless product management and delivery, emphasizing user experience and customer service. Leveraging my expertise in digital technology and strong communication skills, I collaborate effectively across functions to achieve our business objectives. My strategic vision and meticulous attention to detail shape our product roadmap, while my dedication to automation optimizes processes for enhanced efficiency.
Guru Labs Software & Blockchain SolutionsHead of Product
Oct. 2022 - Jan. 2024I'm tasked with driving innovation and overseeing the development of our digital products. My role involves ensuring seamless product delivery, with a strong focus on user experience and customer service. Leveraging my expertise in digital technology and communication skills, I collaborate effectively with cross-functional teams to achieve our goals. My strategic vision and attention to detail guide our product roadmap, while my commitment to automation streamlines processes and enhances efficiency. Ultimately, I lead by example, championing a customer-centric approach and fostering a culture of collaboration and innovation throughout the organization.
Guru LabsSenior Product Manager
Jan. 2022 - Oct. 2022My responsibilities encompass guiding the development and evolution of cutting-edge decentralized applications and blockchain-based solutions. This was achieved by having a clear product strategy and collaborating with cross-functional teams consistently to deliver user-centric solutions. I was also responsible for keeping up with emerging trends and standards within the web3 space, identifying market opportunities, and ensuring that the startup's products align with the ever-evolving needs of the decentralized ecosystem.
QuintoAndarSenior Product Designer
Apr. 2021 - Dec. 2021In this role, I created a new internal information flow that aims to deliver a unified and fluid experience to the end customer while managing the implementation with the development team in a way that helped reach the company's KPIs.
Unimed Porto AlegrePM Service Designer
Oct. 2020 - Apr. 2021Porto Alegre, Rio Grande do Sul, BrasilResponsible for creating and managing he implementation of patient user journeys that reached multiple products. I facilitated the implementation across various teams and centralized the efforts by overseeing the Product Owners of each Product. My role involved closely grasping the user pain points and resolving them within an intricate network of 13 products and their integrations, encompassing both digital and in-real-life user interactions. This role involved weekly on-site visitations to understand better the experience of patients in health clinics.
TelessaúdeRS UFRGSSenior Product Manager
Nov. 2017 - Oct. 2020Porto Alegre e Região, BrasilDuring this period, I focused on managing teams and projects, orchestrating the creation and development of various products and journeys, in a way to deliver fluid and informative experiences for healthcare professionals in our unique Brazilian healthcare system, the SUS. The products and journeys in which I worked range from institutional websites, communication strategies, management products and internal organization, changes to internal processes, external partnerships between institutions. In these external partnerships, I coordinated remote teams, always using SCRUM, to implement new products, always related to the objective of optimizing the user experience in the healthcare area.
TelessaúdeRS UFRGSUX\UI Designer
Jul. 2017 - Nov. 2017Porto Alegre e Região, BrasilHere was my first UX related role, and I had the opportunity to create 6 mobile applications that were implemented in 9 months. The products were part of a broad strategy of the Ministry of Health, which aimed to optimize the workflows of health professionals in the Primary Care network. During the creation process, UI trends and UX deliverables were used, mainly with a focus on usability, in order to create intuitive products for users.
UNA-SUS/UFCSPAUI Designer
Oct. 2015 - Jun. 2017Porto Alegre e Região, BrasilHere, my role consists of creating education user interfaces for health professionals inside the Brazilian public healthcare system. I was responsible for the concept design of the educational courses, the user interfaces, as well as the usability and UI design Kit to be handover to the team.
Aimmi Arte e DesignDesign Intern
Aug. 2014 - Sep. 2015Porto Alegre e Região, Brasil
MSA AssociatiProduct Design Intern
Feb. 2014 - Jul. 2014Firenze, ItáliaHere I've learned the basics of product design while being introduced to the business strategies of the private decor market in Florence. It was an important international experience for me, as I understood better the business plan and methodologies from a multidisciplinary team of smart individuals. I've worked alongside the Principle Designer, creating digital and physical products for the whole duration of the internship, under the sponsorship of UNIFI, Università Degli Studi di Firenze.
Convert DesignDesign Intern
Mar. 2012 - Aug. 2012Porto Alegre e Região, Brasil
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