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Work Background
Bentley UniversityAdjunct Lecturer, Management
Jan. 2025Waltham, Massachusetts, United StatesI teach “Managing Diversity in the Workplace” (MG228), an advanced undergraduate course that explores the complexities of identity, organizational behavior, and inclusive leadership in professional settings. Grounded in both theory and real-world application, the course challenges students to interrogate systems of power, reflect on their own leadership identities, and develop practical strategies for fostering equity and belonging in the workplace. Highlights: - Facilitate a highly interactive, 34-student learning environment that centers critical thinking, dialogue, and emotional intelligence. - Design original curriculum that integrates case studies, experiential activities, and current workplace data to bridge academic learning and practical relevance. - Support students in building intergroup competencies across difference, drawing from the Ramsey & Latting framework and applied leadership models. - Guide student-led team projects focused on inclusive organizational design, peer learning, and real-world problem solving.
Boston UniversityCourse Facilitator, School of Social Work
Mar. 2024 - May. 2024Boston, Massachusetts, United StatesSupported graduate-level learning in "SSW HB 750: Organizational Behavior and Culture", a course focused on systems thinking, leadership, and organizational dynamics in human service contexts. Facilitated a cohort of 11 students in BU’s online MSW program, providing academic guidance, moderation of weekly discussions, and timely feedback on course assignments. Key Contributions: Cultivated an engaging and supportive virtual learning environment by maintaining a consistent and responsive online presence. Guided weekly dialogue on topics including organizational change, leadership theory, and equity in workplace culture. Evaluated student participation, discussion contributions, and an applied organizational analysis assignment integrating course concepts. Partnered with lead faculty and BU Virtual support teams to ensure instructional continuity, student accountability, and proactive communication.
Bentley UniversityDirector, Diversity and Inclusion
Aug. 2021Waltham, Massachusetts, United StatesAs Director of Diversity and Inclusion, I lead cross-functional, community-centered strategies that foster inclusive culture and advance institutional excellence. My work focuses on aligning values, systems, and practices to ensure every member of the community feels seen, respected, and supported. Highlights: - Launched and managed the Bentley Equity Experience, a university-wide initiative integrating survey data, community dialogues, and storytelling to shape culture and drive institutional accountability (26% response rate). - Partnered with senior leaders and shared governance groups to implement strategic inclusion initiatives recognized nationally with the Higher Education Excellence in Diversity (HEED) Award in 2023 and 2024. - Designed and facilitated inclusive leadership and dialogue training for employees, advancing organizational capacity to navigate complexity and foster belonging. - Co-led efforts to recognize and honor Indigenous communities on campus, embedding land acknowledgment practices and historical learning into institutional rituals. - Built new systems for connection and retention through initiatives like the Faculty & Staff of Color Ambassador Program, which supports onboarding and peer mentorship.
Babson CollegeDirector, Multicultural and Identity Programs
Aug. 2019 - Aug. 2021Babson Park, MassachusettsAt Babson, I expanded the institution’s capacity for inclusive student engagement by building new initiatives, advising senior leaders, and partnering across campus to center the needs of marginalized student populations—especially during a time of cultural reckoning and global crisis. Highlights: - Collaborated with the Chief Diversity Officer to launch the college’s first required DEI curriculum for all incoming students. - Established and led student-centered working groups focused on Black, LGBTQ+, and first-gen student experiences, translating insights into actionable institutional recommendations. - Founded and advised the Multicultural Student Leadership Council, supporting 15+ identity-based orgs in building community and leadership capacity. - Launched the Black Unity Summit—a flagship gathering of Black students, alumni, faculty, and allies to build solidarity and share lived experiences. - Co-chaired the Bias Response Team, managing sensitive cases and guiding institutional learning and accountability practices.
Couillard Hale ConsultingFounder & Principal
Jun. 2016Greater Boston AreaCouillard Hale Consulting is an evolving platform and strategic practice space for exploring equity-centered leadership, organizational culture, and systems change. I founded the firm to help mission-driven organizations move beyond performative DEI efforts toward sustainable, people-centered change. While I have previously provided workshops and lectures to universities and nonprofits, my current consulting interests center around: - Organizational culture assessment & redesign
- Leadership coaching and inclusive strategy
- Change facilitation through values alignment and systems thinking This work has been on pause while I focus on institutional leadership, but it remains a potential pathway for future collaborations with aligned organizations.
Stonehill CollegeAssistant Director, Intercultural Affairs
Jan. 2016 - Aug. 2019Easton, MAAt Stonehill, I led equity and inclusion efforts focused on campus climate, identity development, and student leadership. I worked across departments to design programs, advise stakeholders, and strengthen systems of support for historically excluded communities. Highlights: - Chaired a cross-functional task force to improve LGBTQ+ climate and institutional policy, leading to new resources, trainings, and campus-wide engagement. - Reimagined and facilitated SafeZone learning series to provide tiered, skills-based learning for students, faculty, and staff. - Designed and led two civil rights immersion experiences in partnership with community organizations in Atlanta, helping students explore history, justice, and identity in context. - Mentored and advocated for students of color, LGBTQ+ students, international students, and first-generation students, while also serving as a trusted resource for colleagues seeking to grow their equity practice. - Produced an annual Diversity & Inclusion Conference for 100+ participants that sparked cross-campus dialogue and action.
Duke University Talent Identification ProgramOn-Site Director, Summer Studies Program at Texas A&M University
May. 2013 - Jul. 2013College Station, TXSupervised 9 administrative team members and indirectly supervised 36 academic, residential and office staff members; Coordinated site logistics for program operations in collaboration with University Housing, University Dining, and university administrative staff; Supervised and provided support to nearly 360 high school aged students across two 3-week programs
Boston UniversityResidence Hall Director, Fairfield (A) Tower
Aug. 2012 - Jan. 2016Boston, MAAt BU, I managed residential operations and led a team of 14 student staff members in a dynamic community of nearly 600 undergraduates. I provided crisis response, student conduct oversight, and inclusive community-building efforts. Highlights: - Developed training and coaching programs for student leaders focused on inclusive leadership, conflict resolution, and community development. - Coordinated strategic recruitment and assessment efforts to diversify the Resident Assistant pipeline. - Partnered across departments to support student wellness, crisis management, and conduct processes impacting over 1,800 residents. - Played a key role in evolving campus-wide RA training to better reflect social identity awareness and community responsibility.
University of VermontResidence Director
Jul. 2010 - Jun. 2012Burlington, VTAt UVM, I led residential operations for communities of up to 500 students and contributed to the campus's broader inclusion and restorative justice work. My role blended student support, crisis response, team leadership, and organizational learning. Highlights: - Trained and supervised 10–12 student leaders and graduate assistants, prioritizing equity, care, and community accountability. - Facilitated restorative dialogue programs to help students build community, repair harm, and foster inclusive spaces. - Provided on-call crisis response to a residential population of 2,500 students, supporting incidents involving mental health, bias, and community safety. - Served on campus-wide diversity committees, including the President’s Commission on LGBT Equity and the Next Step Social Justice Retreat Planning Team.
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