Kinko'sComputer Service Consultant
Feb. 1999 - Mar. 2001Raleigh, North Carolina, United States• Consulted, designed, and revised as necessary for high-volume, quick-turnaround printer through administering the following services: document creation, self-service computer customer service, copier maintenance, CD imaging/duplication, OCR scanning, large format printing, passport photography, dry mounting, bindery, mailing, kitting, folding, laminating, faxing, cutting, perfing, punching, padding, tabbing, order entry in POS, and cash reconciliation.
• Awarded individually for top sales in 1999 by doubling sales with holiday promotion; individually awarded by exceeding expectations of secret shopper visit in 2000; awarded with the team for the top producing branch in 2001.