Bianca Sero

Marketing Assistant

MarketingITInterior DesignerHR🐦 DesignConsultingEducationBrand Marketing ManagerCreative ProducerCopywriterUX/UI DesignerProduct Designer3D DesignerFrontend DeveloperProject ManagerLife CoachingCustomer ServiceClient Relations SpecialistChat SupportLive ChatRecruiterService Quality ManagerComplaint Resolution SpecialistAssistantTraining&Development SpecialistSoft Skills TrainerAdministrative AssistantPersonal AssistantOffice AssistantOffice AdministratorProject CoordinatorCopywritingContent Writer

I'm a curious and versatile person with experience across customer experience, marketing, coaching, and creative work. My career path reflects adaptability and commitment to growth - whether that's been stepping up from a customer support role to train and mentor others as an employee learning coach, or expanding my skillset through studies in various fields. What really ties it all together is people - understanding them, supporting them, communicating with them. Working in customer-facing roles have sharpened my emotional intelligence and communication skills more than any school. Outside of work, my passion for creativity and learning has led me to explore fashion design, visual communication, and most recently, 3D rendering. Whether it's building marketing campaigns or brand images, coordinating a project, or redesigning parts of my own life, I bring passion, ambition, and a strong drive to make meaningful impact. I have never been one to fit neatly in a box - and I see that as my strength.

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Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

Marketing Assistant

Addikti OyMarketing Assistant

Dec. 2022Remote

Customer Support Advisor

Valsea ITCustomer Support Advisor

Aug. 2021 - Jun. 2022

Learning Coach

RubikoLearning Coach

Aug. 2020 - Jul. 2021L&D Learning Coach & Onboarding Specialist

Customer Support Agent

RubikoCustomer Support Agent

Sep. 2019 - Aug. 2020

Sales & Marketing Assistant

Akvila OySales & Marketing Assistant

Jun. 2018 - Dec. 2018

Sales Representative and Production

ViaminnetSales Representative and Production

Oct. 2015 - Mar. 2017Helsinki Metropolitan AreaSales Representative and Production Assistant. I participated in designing, developing and producing products, while managing the store, keeping up with inventory, and assisting the CEO.

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Dynamic Wordpress Websites

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Personal Pitch

Social Media Graphics Design

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