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Work Background
HDRNorthern California Area Lead
Oct. 2020 - Nov. 2024Walnut, California, United StatesLead a team to deliver communications, engagement, and creative support across multiple business groups and market sectors.
HDR ENGINEERING, INCBusiness Class Lead
Oct. 2020 - Oct. 2022San Francisco Bay Area
SitecoreGlobal Partner Program Communications Lead
Jan. 2019 - Oct. 2020San Francisco Bay AreaSTRATEGIC COMMUNICATIONS DEVELOPMENT & IMPLEMENTATION
• Created and executed two global partner communication plans
• Global Partner quarterly event planning and facilitation
• Authored and produced newsletters, email campaigns, infographics, toolkits, and C-Suite messaging
• Implement and heighten internal communication program engagement • Spearheaded and led Partner Program team communications
• Built and maintained two Partner Program Portals
• Delivered cross-teaming leadership: Partner operations, Marketing, Customer Success, and Corporate•
Pacific Gas and Electric Company, Blue Shield of California, Kaiser PermanenteSenior Communications Manager
Oct. 2014 - Jan. 2019San Francisco Bay AreaSTRATEGIC COMMUNICATIONS DEVELOPMENT & IMPLEMENTATION
• Facilitated training and team events and programs
• Created and executed enterprise financial program communication plans • Authored policy tool kits, FAQs, policy briefs, press releases and C-Suite messaging
• Implemented communication tactics through new channels, trainings, and digital initiatives
• Built and managed cross functional teams to successfully accomplish C-Suite messaging, employee awareness/recognition, and change management PRINT & DIGITAL CAMPAIGNS
• Managed employee benefits communications with targeted print collateral and online content; managed union and PR agency relationships
• Developed and launched global story-telling employee profile campaign CONTENT DEVELOPMENT
• Improved internal and external communications quality, organization, look and feel and usage • Created C-Suite presentations, communications, and talking points
• Developed website content management plan, restructure site architecture, draft content, and ongoing site management EVENT MANAGEMENT
• Managed C-Suite town hall meetings including presentation and talking points build; managed PR agency; developed post meeting surveys, and delivered continuous improvement strategies
ARCADISCommunications Manager - Environmental Remediation
Jan. 2010 - Nov. 2013OaklandCOMMUNICATION STRATEGY DEVELOPMENT & IMPLEMENTATION
•Developed and implemented Health and Safety Stewardship program with targeted messaging and protocols for varied regional use – became nationally used model for improved worker safety, safety violation reductions, and rewards program CRISIS COMMUNICATIONS
•Developed plans for Chevron, authored crisis messaging for PG&E and prepared issues management briefs and updates for C-Suite PUBLIC AFFAIRS
•Managed relationships and represented PG&E, Chevron and the US Navy to state and federal agencies, organized public participation events, prepared media kits, print and online collateral, briefings and technical design elements PROJECT MANAGEMENT
•Managed implementation of sustainable construction practices at PG&E remediation sites and compiled site analytics and quarterly reports for state of California; developed best management practices database – PG&E performance record improved by 100% with no Notice of Violations
CH2M HILLCommunications Manager - Environmental Remediation
Mar. 2003 - Jan. 2010STRATEGIC PARTNERSHIP BUILDING
•Managed relationship with PG&E legal and real estate teams – increased scope of work by 200% to include strategy and management of real estate transactions for Hinkley (Erin Brokovich) Chromium Remediation program PUBLIC AFFAIRS
•Developed internal public affairs communications program with state officials and PG&E technical teams for the Hinkley (Erin Brokovich) Chromium Remediation program – established unprecedented state agency cooperative partnership and successful stakeholder engagement PROJECT MANAGEMENT
•Developed and managed program for stakeholder engagement and property transfers for Hinkley (Erin Brokovich) Chromium Remediation program to include data analysis, landowner negotiations and creation of community information and response center CRISIS COMMUNICATIONS
•Authored crisis communications with PG&E legal for Chromium Remediation program and Manufactured Gas Plant program and partnered to improve media relationships
Center for Environmental HealthResearch Analyst
Jan. 2002 - Feb. 2003Berkeley, CAPublic health initiative research and campaign organization/promotion. Data gathering and analysis.
Extension 11Project Manager
Jan. 2000 - Dec. 2002Private Design Industry
Kearns & WestConsultant
Jan. 1999 - Dec. 1999FERC analysis
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