Requests
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Work Background
AmazonEnvironmental Health Safety Specialist
Apr. 2024Richmond, Virginia, United StatesSupport the development, review and continuous improvement of the WHS and Injury Management systems, and practices to ensure standards would comply with the self-insurance framework and legislative requirements. • Support the effective implementation of the WHS management system and champion for driving a high safety culture throughout Council. • Conduct systems audits, implement corrective actions, provide support and advice to continuously improve WHS performance. • Implement, maintain and improve WHS & Wellbeing and Claims information systems. • Support the development and implementation of the WHS & Wellbeing function to meet organisational requirements. • Collaboratively assist, coach, influence and support Managers and Supervisors to make informed decisions which improve WHS performance. • Support the development of systems to monitor, track and report workplace injuries, near misses, and safety performance. Actively participate in continuous improvement of systems, procedures, organisational culture and cross organisational communication and activities. • Remain aware of relevant innovation and industry trends and issues and implement relevant changes to the workplace to ensure Council achieves best practice and strategic objectives.
ConvergintProject Cost Administrator
Oct. 2021 - May. 2024Coordinates project activities to ensure the project is on schedule. Provides administrative and logistical support including meeting arrangement, progress tracking, and documentation Anticipates and mitigates risks. Evaluates requested changes to projects and communicates changes to project team members. Ensures deliverables are completed and outcomes are achieved on schedule. Recommends expenditures related to the project. Creates and updates project documentation. Identifies, captures, and analyzes project-performance metrics for evaluation. Designs and delivers project-related training. Develops, implements, and improves processes and procedures. Manages procurement solicitations and selection. Manages preparation and processing of contracts related to projects and ensures deliverables are being met. Enforces project timelines and negotiates changes to timelines and scope of project. Negotiates with vendors; reviews and resolves disputes related to project deliverables. Performs record management functions.
VCU HealthFinance Specialist
Dec. 2019 - Nov. 2021Richmond, Virginia• Orchestrate ROI while adhering to HIPAA guidelines • Demonstrate critical thinking while investigating concerns with requests or medical records • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt • Assured timely verification of insurance benefits before patient procedures or appointments • Coordinated with contracting department to resolve payer issues • Processed eligibility and benefits verification and authorization requests • Maintained confidentiality of patient finances, records, and health statuses • Applied knowledge of laws to complete more than 85 accurate and thorough compliance investigations • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Ciox HealthClient Service Supervisor
Jan. 2019 - Dec. 2019Richmond, Virginia• Lead initiatives regarding company technology deployment and support strategies to assist in training employees with continued technical support as needed • Managed calendars and outside functions regarding fundraising and volunteering time off via daily contact with Regional Managers and Operations • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows • Organized contests and established goals to optimize productivity and improve employee morale • Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality • Conducted employee evaluations to provide feedback and set expectations for future job performance • Delegated high volumes of work to empower team, build trust and assist with professional development • Saved $10k by implementing cost-saving initiatives that addressed long-standing problems
AmazonSeasonal Human Resource
Sep. 2017 - Jan. 2018Richmond, Virginia Area• Coordinate Bereavement, WC , COF, other absence with other teams at facility • Manage associate time, vacations, bereavement etc. for employees • Collect and organize information as given by Amazon associates and leaders • Perform diverse, confidential administrative duties for various departments in the facility • Managing trouble tickets and communicating with the ERC as necessary • Ability to work in high volume area with efficiency and quality process • Ability to critically think and come up with solutions by utilizing the resources available
VCU HealthNurse manager support assistant
Mar. 2016 - Oct. 2017Richmond, Virginia Area
VCU HealthPatient Access Representative
Mar. 2015 - May. 2016• Admit and discharge patients • Insurance Verification • Organize meetings and correspondence between team leaders • Customer service • Patient education on paperwork, appointments, chaplain, language services • Work in high volume Transplant and Rehab floors as needed
VCU Medical CenterUnit Secretary
Jan. 2014 - Mar. 2015Richmond, Virginia Area• Admit and discharge patients • Manage inventory • Organize meetings and correspondence between team leaders • Customer service • Patient education on paperwork, appointments, chaplain, language services • Work in high volume Transplant and Rehab floors as needed
Henrico County Public SchoolsSubstitute
Aug. 2012Henrico, Virginia, United States• Instruct and engage autistic, non-verbal, and emotionally challenged youth. • Prepare and execute training exercises, daily routine as needed for development. • Coordinate with K-12 Speech Therapist and General Education instructors to follow learning design. • Encourage and reinforce positive behavior to wean medications. • Responsible to develop and create annual budgets and quarterly variance reports.
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