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Work Background
BromelkampProject Manager
Mar. 2021 - Dec. 2021• Successfully managed simultaneous client software implementation projects utilizing proven project management methodologies. • Configure and implement technical software solutions utilizing Microsoft Dynamics 365 and Microsoft Power Apps which provide for customer relationship and financial management platforms for community and private foundations nationwide. • Conduct client training on all components of Bromelkamp's akoyaGO software functionality including financial, grants management, gifts, and donors, as well as on the configuration of dashboards, queries, and reports in Microsoft Dynamics 365 and Microsoft Power Apps. • Manage client expectations and internal staff requirements to complete projects on time, within scope, and on budget, while communicating needs and customizations to various internal teams for ease of transition of the project to support and account management upon project completion. • Provide outstanding client implementation experiences.
Coastal Staffing LLCChief Information Officer
Jun. 2017North Carolina, United States• Oversaw the implementation of a corporate wide VoIP phone system, cloud-based remote desktop environment, staffing software upgrade, and new website for both companies including training, contracting, scheduling, and budgeting of these projects.
• Conducted the transition to remote work quickly as a result of Covid-19 to ensure business continuity and safety of our staff, clients, and employees.
• Oversee budgets, tax filings, accounting, and payroll for over 1,200 temporary employees annually.
• Developed and oversaw staff training programs to increase productivity and industry knowledge. These included training in Microsoft products, OSHA safety, and sales and recruitment. This was funded by a grant that I procured through our local Workforce Development Office.
• Currently rolling out an employee assistance program and new employee handbook to aid our team in response to workplace changes.
• Implemented a new workers compensation system to better track and manage claims and experience ratings.
• Procured PPP loans for each of these two companies to ensure solvency and to retain staff.
• Liaise with governmental agencies, corporate partners, and employees to ensure smooth day-to-day operations.
Beach Food PantryExecutive Director
Oct. 2013 - Jan. 2016North Carolina, United States
Town of Duck, North CarolinaPublic Information Officer
Oct. 2005 - Nov. 2012North Carolina, United States• Oversaw the design and implementation of a complete IT infrastructure for the new town hall complex including cabling, connectivity, server and desktop device implementation, public wireless, VoIP, and related policies and procedures.
• Created the town's first emergency management communications plan.
• Provided strategic direction for the town's public relations, events, and information technology program.
• Implemented a complete community engagement and branding program which included a new website, community outreach initiatives, and integrated social media platforms. I was recognized as a leader in using social media to achieve community engagement goals, invited to present at various statewide conferences, and was recognized by the Public Relations Society of America.
• Oversaw and mentored nearly 60 volunteers and interns to support the town's strategic goals.
• Developed and project managed the town's special events program including a nationally-recognized Jazz Festival and a 4th of July Parade which was cited by ABC News as "One of the Top 10 Best Small Town 4th of July Celebrations."
• Created and oversaw budgeting for the IT, communications, and events programs, along with raising sponsorship monies from the community to assist in funding events and special projects.
BNY MellonSenior Customer Relationship Manager/Project Manager/Vice President
Mar. 2000 - Aug. 2005Greater Pittsburgh Area• Developed the company's initial ecommerce application framework by overseeing a team of 25 diverse employees in an agile development environment. The project was recognized by IBM which served as our project partner.
• Led a team of project managers to implement a corporate-wide technology standardization project across 20,000 devices in multiple countries and locations within a very tight deliverable timeframe.
• Served as a technical project manager for high profile, complex corporate-wide projects include ecommerce initiatives, divestiture of 300 financial institutions, opening of private wealth offices, integrating worldwide asset management acquisitions, implementing a consolidated technology help desk, and standardization of devices and software corporate-wide.
• Assisted in the formation, development, and implementation of the company's IT Project Management Office.
• Communicated with various stakeholders, consistently met project deadlines and deliverables, mentored fellow associates on project management best practices, and created and oversaw large project budgets.
• Participated on various merger and acquisition teams and on the corporate wide application architecture committee.
• Regularly attended status meetings with top level managers and company executives including the CEO, CFO, and CIO.
St. Francis Health SystemProject Manager/Analyst - Developer
Jan. 1998 - Mar. 2000Greater Pittsburgh Area• Coordinated the implementation of a health system wide medical records and utilization review software solution to increase the accuracy and efficiency of data.
• Re-engineered process and data flows to ensure standardized workflows.
• Facilitated communications between multi-functional team members, users, and vendors.
• Implemented and supported diverse software applications utilizing project management best practices.
KMT Consultants, Inc.Owner
Aug. 1997Kitty Hawk, NCWe partner with our clients to provide Management Consulting solutions. At KMT Consultants, we strive for excellence in all that we do and provide clients with the best solutions tailor-made to their business goals, long term plans, and budgets. Kathy McCullough-Testa's Profile:
• Motivated, personable business professional with experience in multiple industries including health care, government, financial, real estate, non-profit, retail, homeowners' associations, and education.
• Exceptional team management in critical collaboration, program delivery, and personnel oversight.
• Dynamic, articulate, analytical, and results-oriented. I love a good challenge.
• Progressive leadership with the ability to transform ideas into successful projects while managing complex objectives and timelines.
• Financial stewardship, oversight, budgeting, and forecasting experience in multiple industries.
• Diverse background in technology implementation and delivery from “tried and true” to “cutting edge”. Specialties Include:
• Project Management
• Strategic Planning
• Leadership
• Program Development & Implementation
• Grant Writing, Fundraising, Sponsorship Procurement, & RFP's
• Communications, Public Relations, Websites, and Social Media
• Reputation & Brand Management
• Event Development & Implementation
• Business Process Re-engineering
• Relationship Management
• Personnel Management, Training, & Team Building
• Community and Stakeholder Engagement
• Talent Acquisition, Contracting, & Management
• Informational Speaking Awards & Recognition:
Outer Banks Chamber of Commerce Home-Based Business of the Year
Outer Banks Chamber of Commerce Non-Profit of the Year
Public Relations Society of America Pinnacle Award National School Public Relations Golden Achievement Awards
Pennsylvania School Public Relations Association Award of Excellence
People to Watch: Leading Technology - Pittsburgh Business Times
Washington County, PennsylvaniaRecorder of Deeds
Jan. 1994 - Jan. 1998Greater Pittsburgh Area• Served as the director of this key financial office in county government which generated $7.2 million in revenue annually.
• Negotiated, wrote, and developed all requests for proposals, vendor contracts, project plans, project testing specifications, and grant applications.
• Served as project manager for all IT-related initiatives including the implementation of a completely integrated search, financial, and scanning application which brought the office online for the first time in its history and saved nearly $1/4 million during a four year period.
• Implemented generally-accepted accounting principles which lead the office to achieve the first-ever perfect audits in the office's modern history receiving commendation from the PA State Auditor General.
• Increased office revenue by 15% by implementing new technologies and reengineering business workflow processes.
• Oversaw a staff of eight union-member and two management employees, worked with various internal and external stakeholders, served on the board of the National Association of County Recorders & Clerks, and participated in the local realtors, economic development, and land title organizations.
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