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Work Background
Easterseals Delaware and Maryland's Eastern ShoreDirector of Information Technology
Mar. 2025New Castle, Delaware, United States
Easterseals Delaware and Maryland's Eastern ShoreSenior System Engineer
Feb. 2023 - Apr. 2025New Castle, Delaware, United StatesIn my role as a Senior System Engineer at Easterseals Delaware and Maryland's Eastern Shore, I oversaw the deployment of Azure technologies including database and web-based solutions, managed project timelines and budgets, and provided top-tier support for escalated issues. I identified and implemented innovative technologies to advance our mission objectives, ensuring efficient operations and client satisfaction.
Easterseals Delaware and Maryland's Eastern ShoreSystem Engineer
Feb. 2021 - Dec. 2024New Castle, Delaware, United StatesIn my role as a System Engineer at Easterseals Delaware and Maryland's Eastern Shore, I played a pivotal role in the hiring process of key IT positions and transitioned into a leadership role managing projects and workload. I worked closely with various departments to identify and implement new technologies that significantly improved our mission. Additionally, I successfully transitioned the network to include Managed Wi-Fi and SD Wan Technologies, enhancing our overall infrastructure.
Easter Seals Delaware and Maryland's Eastern ShoreNetwork Administrator
Dec. 2011 - Feb. 2021New Castle, Delaware, United StatesIn my role as a Network Administrator at Easter Seals Delaware and Maryland's Eastern Shore, I managed network infrastructure and security, collaborated on technical issues, and designed a new network for the campsite. • Collaborated with team on application rollouts and technical issues • Designed and implemented a new network for the campsite • Transitioned organization to Office 365
Delaware.Net, IncNetwork Engineer
Mar. 2008 - Dec. 2011As a Network Engineer at Delaware.Net, Inc, I supported over 300 clients with website and email needs, managed data center standards for PCI compliance, and provided services to 11 clients, designing diverse networks and offering desktop and network support. • Developed skills in server support, software maintenance, and specialized server configuration for both Linux and Windows Server. • Managed a data center consisting of HP and Dell servers, Cisco Routers, and Dell and HP switches.
Best BuySales Associate/Apple Expert
Jun. 2005 - Sep. 2010• Drove sales and produced revenue at a high rate, excelling in credit cards and memberships. • Consistently a top performer in both store and district, providing the best customer experience. • First Apple expert for the store, considered a subject matter expert on all products.
State of DelawareMultimedia Trainer
Sep. 2001 - Sep. 2003• Developed and delivered state cyber terrorism trainings, pioneering the first in the state. • Collaborated with team post-9/11 to train Public Health employees on new threats. • Contributed to designing new training rooms and emergency center for the State of Delaware.
BestTemps (Contracted to Comcast Video Production)Video Production Technician & Crew Chief
Aug. 2000 - Dec. 2008Dover, Delaware, United States• Managed crew members on-site, assigning tasks and resolving issues during setup and breakdown at venues. • Coordinated with Site director to ensure efficient implementation of tasks and designs. • Trained crew on new technologies such as tapeless recording, computer-generated graphics, and audio techniques.
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