WS DevelopmentProperty Coordinator of Operations
May. 2015 - Oct. 2021Newton, MA• Manage three commercial properties while also assisting with the management of over 60 commercial properties in our portfolio
• Assist with the build-out of the work order system, Building Engines as well as setting up employee accounts, and administering training sessions
• Prepare vendor service contracts and access agreements for requested work on a property
• Track and review vendor certificates of insurance and endorsements
• Track and turn over utilities accounts for vacant spaces as well as set up new gas, electric, and fire alarm accounts
• Process invoices through the AVID system for over 50 service vendors • Draft and send certified letters to tenants and vendors regarding property policies, snow removal, and property maintenance
• Schedule and attend tenant/vendor meetings, backflow test appointments, inspections, and property walkthroughs
• Draft accident reports and follows up with the claimant for necessary documents and questions
• Answer emergency calls during after hours, weekends, and holidays (this includes contacting vendors for emergency services and speaking to tenants regarding urgent store issues)
• Develop professional relationships with vendors and tenants