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Work Background
Crescent Power Systems IncProject Lead, High Voltage Solutions
Aug. 2023New Orleans, Louisiana, United States
Crescent Power Systems IncClient Relations Manager
Jun. 2021 - Aug. 2023New Orleans, Louisiana, United StatesClient Relations & Sales Management: Execute processes to strengthen loyalty, facilitate communication and advance/meet/exceed sales targets within the Commission & Buy/Resell line of the business. Ensure prompt action and responsiveness to customer requests to secure business and resolve problems. Escalate and resolve areas of concern for both internal and external customers. Advise company leaders regarding relevant market changes that affect overall sales capabilities. Business Development: Manage the development of company’s CRM. Establish accurate record-keeping concerning sales/quotation activity and targets, using CRM to store and source information. Identify technical and business challenges customers face and take proactive measures to mitigate if problems are foreseen. Quotations Management: Responsible for facilitating the process that includes creating, delivering and tracking proposals. Facilitate appropriate and timely responses to requests for quotation and ensure a smooth process from quotation through product delivery. Manage and maintain all procurement and supply platforms such as, SAP Ariba, Power Advocate, etc. Order/Project Management: Manage the order/project process through equipment delivery. Perform project planning, including processing purchase orders, commercial and technical reviews. Perform project initiation including internal and external kick off meetings and the creation/development of project schedules and submittals process. Execute orders/projects, through information and technical management, fulfillment, pre and post shipment equipment management, monitoring and controlling scope/cost/changes. Ensure customer satisfaction and evaluate overall project performance. Finance/Purchasing/Legal: Coordinate lines of credit and negotiate terms, payment milestones and cancellation schedules. with new/existing vendors. Process and issue purchase orders, obtain approvals and provide financial milestone tracking/reporting.
Crescent Power Systems IncKey Account Manager
Mar. 2021 - Jun. 2021New Orleans, Louisiana, United States
Crescent Power Systems IncHealth Safety Environment Coordinator
Dec. 2018New Orleans, Louisiana, United States•Promote a safe work environment for co-workers and clients through a personal commitment to work safe by understanding, embracing, and integrating corporate HSE values into everyday duties and responsibilities. •Primary contact for employees and supervisors concerning safety-related matters. Communicate HSE requirements and values to all levels of employees and client representatives. Provide resources and information to employees and management as needed. •Application of all programs which include but is not limited to: Electrical safety awareness, driving and vehicle safety, fall protection, fire prevention, PPE, emergency response, incident investigation and applicable report writing, HSE training, and HSE program development. Provide training in HSE related topics to staff using multiple delivery methods and media. •Manage and monitor contractor/operator safety compliance platforms such as ISNetworld, Veriforce and Avetta. Identify and accurately complete open tasks within these platforms. Coordinate all client site-specific HSE requirements and orientation training with project managers, subcontractors, and suppliers. Oversee the pre-qualification, on-boarding, data collection, and annual renewals of all subcontractors. •Serve as core member of emergency response team. Conduct first level investigations of worksite accidents, injuries, prepare reports and assist with employee medical needs as required. •Assist in the review of HSE requirements in client agreements and/or terms & conditions. •Work with insurance agent to obtain, update and renew COI’s as needed. •Manage all safety audits that arise.
Crescent Power Systems IncProject Administrator
Oct. 2018 - Mar. 2021Greater New Orleans Area•Manage subcontractor evaluations, qualifications, and renewals. •Prepare and distribute project related materials such as final job books for all projects. •Assist PM's with administrative duties and processes such as transmittals, change orders, supplier communications and project tracking data entry. •Create MS Project schedules for proposals and new projects. •Maintain compliance regulations up to date for Project Execution department. •Act as point of contact for shipping deliveries and facilitate communications between delivery drivers and client site contacts when PM's are unavailable. •Technical Drawing translations from Spanish to English •Assist with the review of Terms & Condition as well as Master Service Agreements as needed. •Manage and maintain procurement and supply platform, SAP Ariba.
Robert HalfOffice Administrator
Sep. 2018 - Oct. 2018Greater New Orleans Area
AccountempsAccounts Payable Clerk
Feb. 2018 - May. 2018Glendale, CA
Bandwidth Options, Inc.Human Resources Manager - Corporate Administrator
Sep. 2015 - Jan. 2018Arcadia, CAProvided Corporate Administration support to owner and CEO for Bandwidth Options, Inc, Metro City Fiber, Inc andUS BORTEK, LLC: Administration: Act as primary point of administrative contact for all three businesses. Maintain office, domestic travel coordination and procurement for C-level execs and operational departments. Assist with the development of company’s CRM and work with the developer to create the infrastructure needed. Human Resources: Identified, created and implemented HR procedures and policies and Employee Handbooks. Manage day-to-day operations of HR guidelines, records, employee benefit programs and issues. Handle operations-related forms (OSHA, workers compensation, incident logs, disciplinary write ups, etc.). Handle new hire recruiting and interviewing, on-boarding. Manage company time keeping systems and time off requests. Operations: Assist Operations and Engineering departments with accurate specifications of materials and tools, identify alternatives, obtain samples and make recommendations. Manage all coordination and tracking of shipments and deliveries with vendors, shipping companies, and operations department. Finance / Purchasing: Process client invoices through equity-based financing system South Star Financial. Establish lines of credit and negotiate terms with new vendors. Process and issue purchase orders, obtain approvals and provide expenditure tracking. Review and monitor lease agreement status to minimize equipment expenditures as well as subcontractor agreements to minimize delays in payments. Create and process liens. Fleet & Safety Compliance Management: Identify and assess potential risks within the company. Work with insurance agencies to monitor claims and settlements. Develop and facilitate required safety training for all levels of the organization. Coordinate internal audit process. Coordinate scheduling and administration of external audits (FMCSA).
Pacific Group USA, Inc.Sales Executive/Administrative Support
Oct. 2014 - Oct. 2015S. El Monte, CA•Domestic and international sales experience, expanded client base while maintaining existing clients. •Provided client support, product information, technical assistance, product research and recommendations of new products. •Processed purchase orders, obtained approvals. •Maintained accurate records of deliveries and billing for management. •Processed accounts receivables and collections. •Assisted in coordinating and tracking overseas deliveries with customs agents, warehouse staff, shipping companies to obtain rapid clearance of urgent shipments. •Organized sample product displays and participated in trade shows.
E & A Pallet, Inc.Receptionist/Administrative Assistant
Apr. 2013 - Sep. 2014Gardena, CA•Maintained heavy volume of calendars and emails. •Kept appointment and schedule coordination as well as expense reports. •Domestic travel coordination. •Assisted executives with special projects. •Data processing, filing and bank deposits processing. •Provided customer and vendor support services.
BotanicalsRetail Store Manager
Jan. 2011 - Mar. 2012El Monte, CA•Managed store inventory insuring sufficient operating supplies. •Advertised and promoted business services through social media. •Created publications including informational brochures, store newsletters and maintained store website. •Produced inventory supply budgeting for store. •Introduced numerous cost saving measures for operating supplies, vendor costs, etc. •Processed accounts payable's and accounts receivables.
BRAINIAC STAFFING, Inc.Administrative Assistant/ HR Coordinator
Nov. 2009 - Nov. 2010Santa Clara, CA•Performed business to business outreach activities establishing new relationships with customers and vendors. •Coordinated schedules, meetings and appointments. •Maintained heavy calendars and responded to high volume of email. •Generated expense reports, travel planning (domestic), and conference room scheduling. •Assisted executive staff with special projects. •Human Resources employee candidate recruiting through agencies, schools and job postings. •Supported HR staff with resume organization, interviewing, personnel records and offer letters.
GNIPurchasing Agent/ Office Administrator
Jul. 2003 - Mar. 200875 E. Santa Clara Street, Suite 800, San Jose, CA 95113•Managed, reviewed, tracked and processed purchase orders, obtained approvals and tracked receipts. •Worked with receivers/accounts payable personnel to maintain accurate records of deliveries and billing. •Provided shipment, order tracking and inventory assistance for seven locations. •Assisted Operations and Engineering departments to ensure that specifications of materials and tools were accurate,identifying alternatives, obtaining samples and making recommendations. •Negotiated and developed positive business relationships with key suppliers to ensure most favorable terms and conditions, product quality, delivery and best pricing. •Monitored product quality and vendor performance. •Established accounts, credit and generated Letters of Credit. •Budgeted office supplies for corporate office and Network Operation Centers. •Tracked and analyzed department headcount and budget reports as required. •Assisted in identifying, creating and implementing forward-planning HR programs and policies. Managed day-to-day operations of HR guidelines, records, employee benefit programs and issues (i.e. employee and vendor inquiries about benefit plan policies and provisions, plan interpretation, enrollment/eligibility. •Recruited new employees through agencies/schools, job postings, resume organization, interviewing, personnel records, offer letters. •Handled operations-related forms and other HR form requests (time-off, new-hire, payroll set up, etc.) as well as new employee orientations. •Evaluated global shipping/distribution alternatives and arrange international and domestic shipments. •Prepared, reviewed, and negotiated contracts, bids, proposals and vendor agreements within budgetary limitations and scope of authority. Continued development of working knowledge of all procedures & operations. Monitored lease agreement status to minimize equipment expenditures. •Organized onsite/offsite executive and partner events and interfaced with high level executives.
Metro EdSuperintendents Office Intern
Mar. 2002 - May. 2002Transcribe and document voice-mail messages as needed Answer Phones Data entry processing ( update and create forms) Filing Organized and filed paperwork Handled confidential files and information Switchboard (5 -10 lines)
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