Post HouseDirector, Partnerships & Client Experience
Feb. 2024Sag Harbor, New York, United StatesDeveloped and managed MindBody accounts, teaching myself the platform to streamline operations and improve the customer experience. Led business development efforts, strategic planning, and marketing initiatives to drive growth and build lasting brand partnerships for activations that elevated brand presence. Onboarded new employees, managed scheduling, and coordinated all logistics for pop-up events, including planning trips and creating itineraries for talent. Worked closely with vendors, ensured smooth gym operations, and focused on delivering exceptional customer service, ensuring client satisfaction and seamless day-to-day management.