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Work Background
Tax Examining Technician Identity Theft Victims Assistant
Department of TreasuryTax Examining Technician Identity Theft Victims Assistant
Mar. 2022United States, Fresno• Generated and analyzed complex reports using Excel for team and audit purposes, reviewed discrepancies across large datasets. • Scheduled internal team trainings, documented meeting minutes, and managed certificate/compliance logs. • Drafted formal correspondence using federal guidelines to resolve taxpayers’ issues. • Maintained monthly performance and documentation trackers for use by supervisors and compliance leads.
Surgery Scheduler
Sierra View Medical CenterSurgery Scheduler
May. 2019 - Mar. 2022• Coordinated all surgical scheduling and worked across departments to ensure timely and accurate procedure planning. • Pulled and audited MediTech reports, tracked and verified staff presence, anesthesia time stamps, surgical tools/implants used, and RN documentation for accurate billing. • Supported compliance by reviewing for charting errors, (e.g., missing signatures, incomplete forms) and maintaining records on physician privileges and scheduling documentation. • Assisted in maintaining scheduling-related forms, add-on packets, and worked with charge nurses during staff shortages to ensure continuity of care.
Shift Manager
SouthernPacShift Manager
Sep. 2016 - Sep. 2023• Oversaw team operations, managed daily reports, and maintained customer service standards under pressure. • Trained staff, coordinated shift coverage, and supported inventory tracking and cash reconciliation.
Assistant Director
Dreams in Motion Dance CompanyAssistant Director
Sep. 2013 - Jun. 2016• Managed scheduling, event planning, and class coordination while maintaining internal files and financial records.

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