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Work Background
Co Founder and co editor at alice & lois blog
alice & lois design studiosCo Founder and co editor at alice & lois blog
Jan. 2011Indianapolis, Indiana, United StatesOwner alice & lois and content creator
Manager Customer Experience - ON Store Operations
Gap Inc./Old NavyManager Customer Experience - ON Store Operations
Dec. 2003 - Aug. 2008SFDeveloped Customer Service strategy annually to improve the external and internal customer’s store experience and drive sales. Managed team to execute strategies.
Project Manager - Strategic Initiatives Gap Store Operations
Gap Inc./GapProject Manager - Strategic Initiatives Gap Store Operations
Mar. 2001 - Dec. 2003SF- Lead cross-functional teams in strategy, development and implementation of strategic initiatives. - Created and implemented strategy to drive GapCard acquisitions in store. - Operations consultant for Relationship Marketing programs.
Store Management Gap/Gap Kids stores
Gap Inc./GapStore Management Gap/Gap Kids stores
Aug. 1994 - Aug. 2000Indianapolis & SF
Sales Associate
Gap Inc./GapSales Associate
Nov. 1991 - Aug. 1994Indianapolis, Indiana Area

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