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Work Background
AIASenior Manager Data Management
Aug. 2019Malaysia
Eastspring InvestmentsManager Enterprise Data Management
Jan. 2010 - Aug. 2019Kuala Lumpur, Malaysia• Create and modify regional funds static data in different regional applications upon authorized request from the business users across Asia • Ensure the data creation/maintenance process is adhering to the data policies and standards • Ensure the static data is created and updated according to the standards required by the Service Level Agreement (SLA) with the business owners • Actively participate and contribute to establishing or update the data processes and policies from regional and local operations • Work with other departments (Back-Office, Front-Office, Middle-Office, Finance and IT) to resolve static data-related issues • Involved in the System Migration to Eagle Phase Data Warehouse and Data cleansing projects. • Responsible for analyzing and implementing process improvements and system enhancements • Actively participates in RDM – Data Governance Operation which includes migration, streamline and re-engineering local offices activities and processes to standardize static operation team functions. • Responsible for liaising with Reuters, Bloomberg and S&P to obtain accurate and reliable market data for trading purposes. • Responsible for maintaining correct security data mapping in Sylvan to ensure accuracy and reliability of market data for decision and risk purposed. • Responsible for preparing process documentations and implementation. • Responsible for providing comprehensive and detailed training programs for new hires. • Leads the system migration from Eagle Pace to Goldensource • Provided Business Requirement to be implemented in Goldensource • Responsible for ensuring all data points are in sync across the firm's data platform, Aladdin, Goldensource and BNP, to be used for trading, resporting, settlement, and risk analysis •Responsible in handling user expectations and escalations •Responsible in liasing with different pricing brokers to ensure timely and accurate NAV reports •Responsible in the securities price sourcing and fair valuation
Deutsche BankTeam Lead/Frankfurt Team
Oct. 2007 - Feb. 2010NCR - National Capital Region, Philippines• Handles master data maintenance (GL Accounts, Cost Centers, Internal Orders, Table Maintenance etc) in SAP and Nexus. • Responsible for the accurate and timely processing of master data requests. • Provide a control function to ensure that only authorized master data elements are established in the master file. • Responsible for maintaining SAP Master Data Tables. • Responsible for ensuring that the master data element conforms to the Quality Assurance Standards. • Responsible for the Master Reference Data reporting requirements in compliance with the SOX Act. • Handled Global Reference Data Hierarchy Maintenance. • Responsible in performing data analysis, mapping, cleansing, correction, and documentation as required for compliance. • Handles process documentation updates such as the Key Operating Procedure, Process Narratives, SIPOC, and Flow Charts. • Contributed in the domain’s Process Maps initiative. • Responsible for processing domain wide Balance Scorecards and KPI (Key Performance Indicator) and preparation of Executive Summary for management review purposes. • Managed to build a good work relationship with the onshore counterparts. • Managed a team, initiated projects for process improvement and resolved escalation issues. • Oversaw the implementation of organizational policies and procedures. • Monitored the performance of personnel to ensure a productive work environment. • Managed the HR function in the areas of staffing and training. • Motivated employees to achieve personal goals and to consistently meet company’s expectations. • Built a teamwork environment that encouraged hard work and collaboration. • Ensured workflow efficiencies, and quality assurance.
ChaseResearch Analyst
Nov. 2006 - Oct. 2007NCR - National Capital Region, Philippines• Handles mortgage related requests from bank customers. • Responsible for the accurate and timely processing of requests and reports. • Assists in the preparation and presentation of monthly business reviews. • Managed to create a positive customer experience and enhancing their banking relationship while adhering to the company’s standards, policies, compliance and procedures. • Handles customer’s issue correspondence, provide resolutions, and assign issue to appropriate area for action and take follow up action as necessary. October 2003 – October 2005 Customer Care Professional SYKES ASIA Incorporated • Handles calls from customers and initiate the right response to them, positively and professionally. • Managed to deliver effective resolutions at customer's knowledge level in an understandable manner • Managed to demonstrate excellent communication skills and ability to handle irate customer situations effectively.
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