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Work Background
OptumSenior Systems Engineer
Sep. 2018
ProHealth CareSenior System Administrator
Sep. 2018Greater New York City Area•Monitor and regulate the technological systems and interoffice virtual infrastructure. •Server installation, configuration, troubleshooting, and management (Windows Server 2003-16, VMware 4-7, Citrix XenServer and Linux (Fedora,CentOS, RedHat,Oracle Linux,Ubuntu and FreeBSD) •Monitor and respond to help desk tickets via email and telephone on software and hardware issues of VMware, Storage management, Linux, Windows and Mac platforms •Provide logical support to the IT Director •Monitor and manage Backups (Rubriks, Veeam, Nagios Solarwinds and SpiceWorks) •Schedule and facilitate monthly Disaster and Recovery Plan testing for the data coordinating center •Setup, maintain, and trouble shoot Active Directory, DNS, DHCP, NAT, VPN, Firewalls, NAS and MS Office Applications
CUNY- School of Professional StudiesVMware System Administrator & Storage Manager
Jun. 2015 - Sep. 2018Greater New York City Area•Monitor and regulate the technological systems and interoffice virtual infrastructure. •Server installation, configuration, troubleshooting, and management (Windows Server 2003-12, VMware 4-6 and Linux (Fedora,CentOS, RedHat,Oracle Linux,Ubuntu and FreeBSD) •Monitor and respond to help desk tickets via email and telephone on software and hardware issues of VMware, Storage management, Linux, Windows and Mac platforms •Provide logical support to the IT Director •Monitor and manage Backups (Veeam, Nagios and SpiceWorks) •Schedule and facilitate monthly Disaster and Recovery Plan testing for the data coordinating center •Setup, maintain, and trouble shoot Active Directory, DNS, DHCP, NAT, VPN, Firewalls, NAS and MS Office Applications
RTRN-DTCCSystem Administrator
Jan. 2008 - Mar. 2015• Monitor and regulate the technological systems and interoffice infrastructure. • Catalog and monitor all technical equipment • Provide technological solutions. Solutions may include: Dispatching new and replacement equipment, software and hardware installation and support, application support, printer maintenance, email software maintenance and management, network restoration, configuration and engineering • Server installation and configuration (Windows, VMware and Linux) • Monitor and respond to help desk tickets via email and telephone on software and hardware issues of both Windows and Mac platforms • Provide logical support to the IT Director • Compile and order project orientated equipment to fit budgeted amounts
Soofnet TechnologiesInformation Technology And Services Consultant
Jan. 1999Jackson, Mississippi Area• Installation and troubleshoot both software and hardware associated with multiply OS platforms (Windows, Linux, Macs, VMware, Cisco, HP and PCs and related software.) • Consult clients in networking, technology and computer design, building and deploy for their needed application • Design proactive storage strategies for businesses to maximize current or future storage issues
The Home DepotInventory Manager
Apr. 1998 - Sep. 2008Jackson, Mississippi Area• Manage over two hundred and fifty employees, promote sales and assure customer satisfaction. • Resolve customers’ and employee’s complaints and answer questions. • Used various chart and index graphs to anticipate the in stock replenishment • Instructed and demonstrated mobile ordering classes for the Southern District Home Depot • Prepared return to vendor merchandise for buybacks and warranting merchandise • Instructed professional developmental courses in employee management, project management, customer service, and inventory management
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