Alisha Bacchus - Executive Assistant,

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Work Background

CovetrusExecutive Assistant III to the Chief Commercial Officer

Feb. 2024 - Apr. 2024Remote• Fostered strategic relationships built on discretion and professionalism as primary point of contact • Created and maintained SharePoint, centralized document storage, assisted with data collection • Utilized Six Sigma to suggest process improvements between HR, IT, and EAs for VP+ onboarding • Contributed to creation of an executive leadership calendar to plan 2025 in-person and virtual meetings • Expertly managed complex calendar using knowledge of departmental and organizational priorities • Submitted expense reports and coordinated complex domestic travel via Concur • Coordinated logistics for virtual and on-site meetings, including booking meeting rooms, considering AV requirements, preparing and distributing agendas, and booking travel Achievements: • Led bi-weekly meetings with the executive assistant team to facilitate strategic cross-departmental communication, procurement of internal and external resources, and creation of SOPs • Served as EA team liaison during revamping of the VP+ onboarding process; collected detailed information from EA team, HR, and IT on current processes and utilized this information to make suggestions on improvements to hand-offs, data collection, and procurement of hardware and software for candidates

CovetrusExecutive Assistant II to the CFO of North America

Mar. 2023 - Jan. 2024Remote• Served as the primary point of contact for CFO of North America • Expertly managed a complex calendar while considering short and long-term organizational priorities • Adhered to financial policies, organized receipts, and submitted expense reports via Concur • Attended relevant meetings to understand current and future projects, strategies, and tasks • Drafted and distributed agenda and meeting minutes, focusing on key initiatives and actions • Collaborated with IT to complete onboarding activities for new hires, including procuring hardware/software Achievements: • Identified over $87,000 worth of airline credits that are now being utilized for current travel • Facilitated procurement of airline fare restrictions from travel agency and communicated to EA team • Establishe EA SharePoint for centralized storage of documentation related to logistics, including information for office access, meeting room capacities, wifi availability, booking process, and office access procedures

CovetrusExecutive Assistant I to the Head of Global Operations

Aug. 2021 - Mar. 2023Remote• Served as the primary point of contact for Head of Global Operations • Prioritized conflicting needs, adapted to new information, followed through on tasks to completion • Managed event planning for 30+ participants including travel, agendas, logistics, and team building • Organized, managed, and submitted expense reports via Concur • Coordinated complex travel including flights, accommodation, and transportation, domestic and international Achievements: • Managed logistics for 2022 Global Operations leader summit, including hotel contract fees, communicating travel guidance and agenda, and coordinating dinners and team-building activities for 30+ participants • Collaborated with stakeholders at 61 of our international distribution centers to create a deliverable that outlined site information and KPIs (number of SKUs, lines shipped per day, number of customers) • Assisted with data collection and award procurement and distribution for 2022 North America Site Awards based on criteria for: SLA, pick accuracy, cycle count accuracy, CPL, and TRIR

DoubleExecutive Assistant

Jun. 2021 - Aug. 2021• Automated rules and folder system for Gmail inbox management that reduced inbox clutter by 30%; created delegation process for specific senders and topic-related emails • Facilitated Google calendar integration with Outlook, allowing executives personal and work calendars to merge and eliminating conflicts • Created thoughtful domestic itineraries for executive and guests, taking into consideration travel and buffer time and ensuring all booking information is accurate and communicated in a timely manner

Blaze SchoolExecutive Assistant

May. 2021 - Dec. 2021Remote• Managed CEO's calendar to plan and organize professional and personal meetings and events • Authored engaging, age-appropriate content for CEO’s social-emotional learning (SEL) software using previous experience as a certified educator (FL #1366446) with training in SEL • Evaluated software learning path creation process and proposed improvements based on accessibility and inclusion • Utilized HubSpot CRM to track, initiate contact, and follow up with 10 potential leads for product demos and podcast appearances; successfully booked podcast guest and school-board related lead • Eliminated all overdue bills within the first month, provided monthly reports on reoccurring and on-time expenses; managed all payments related to camps, lessons, vacations, and birthdays

Innovative Arts PhotographyExecutive Assistant

Oct. 2018 - Aug. 2021Fort Lauderdale, Florida, United States• Implemented financial processes using QuickBooks and Excel to expedite tax calculations and successfully meet monthly filing deadlines • Managed a team of up to 8 during live events and handled on-site payments of up to $800 per event and photo printing of up to 400 prints; assisted with equipment setup, take down, and troubleshooting for cameras, computers, printers, and payment apps • Researched marketing contacts at 180 art galleries across the US and sent initial outreach emails for CEOs podcast leading to two confirmed paid bookings of $4000 • Planned themed social media content for Instagram by automating weekly posts using Later; utilized SEO and hashtags to drive engagement and traffic to booking website

PT At Home ServicesAdministrative Assistant Accounts Receivable

Feb. 2017 - Jun. 2021Pembroke Pines, FL• Transitioned accounting software to QuickBooks; including creating and populating relevant account types, customers, and items • Created new processes for invoicing customers and recording payments that reduced time spent on these tasks by 50% • Pulled reports to investigate discrepancies and followed up with vendors on overdue payments • Maintained office equipment (copier, scanner, fax machine), ordered office supplies, sorted mail, and mailed out invoices • Filed and maintained records according to HIPPA protocols

Dean & DeLucaInternational Business Coordinator

Sep. 2016 - Jan. 2017Greater New York City Area• Liaised with partners in Japan, South Korea, Thailand, and Dubai regarding purchase order fulfillment and lead times • Compiled monthly KPI reports from partner sales data and created accompanying charts and graphs via Pivot Tables • Checked inventory and entered orders in Assist/A2000 before communicating with internal purchasing team and warehouse Anticipated delays due to inclement weather, time of year, import requirements, and freight dimensions and used this to inform lead times • Managed and updated Excel inventory list of over 2000 products over three months; utilized VLOOKUP and other relevant formulas to automate updates across multiple internal spreadsheets

EzrasonsImport Coordinator

Jun. 2016 - Sep. 2016Greater New York City Area• Communicated with international parties in India, Bangladesh, and China to import to ports in California • Checked all invoices, packing lists, and bills of lading against our order for discrepancies and resolve • Processed all payments to factories, agents, and freight forwarders, and US customs brokers • Oversaw all steps in a letter of credit including application, amendments, and discrepancy resolution

Own Your Power CommunicationsExecutive Assistant

Jan. 2013 - Dec. 2013Pembroke Pines, FL• Managed daily schedule and important tasks for CEO • Prepared conference call set up, recorded meeting minutes, and drafted correspondence using MS Word • Maintained database of client contact information and updated after networking events • Created monthly reports to show trends on the company's Faecbook page and online listener data