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Work Background
Olympus Corporation of the AmericasSenior Human Resources Manager
Apr. 2021 - Feb. 2025San Jose, California, United StatesDesigned and implemented innovative HR strategies to align with organizational goals, collaborating with leadership to understand business priorities and integrate workforce planning, talent development, change management, and communication into the overall business strategy. Partnered with local Site General Manager and reported to Regional Director of HR.
Led workforce planning, staffing initiatives, and succession planning as a proactive change agent. Partnered with leadership teams to provide coaching and talent development support, ensuring alignment with company goals.
Managed sensitive employee matters with professionalism and discretion, promoting a respectful and inclusive workplace while ensuring timely and objective resolutions.
Proactively sought employee feedback to identify areas for improvement, recommending solutions to enhance morale and workplace culture.
In partnership with the business, designed and implemented targeted training programs to bridge skill gaps and support career development within the company's HR planning framework.
Provided guidance to employees at all levels on HR policies, programs, and compliance, driving engagement and organizational effectiveness.
Led cross-functional HR projects to enhance processes and drive continuous improvement, recommending policy updates as needed.
Analyzed employee data and market trends to develop strategic recommendations for organizational improvement.
Led and mentored a team of two HR professionals ensuring operational efficiency and service excellence.
Mannington Mills, Inc.Senior Human Resources Manager
Nov. 2013 - Oct. 2020San Jose, CaliforniaPlanned, developed, and executed policies, procedures, and key initiatives related to all aspects of People Success. Ensured compliance with local, state, and federal regulations while identifying and addressing legal requirements impacting HR functions. Partnered with Director of Operations and reported to VP of HR. Implemented talent management strategies to meet both immediate team needs and long-term organizational goals. Led employee relations efforts, including conflict resolution, internal investigations, and addressing associate complaints and union grievances through coaching, mediation, negotiation, or arbitration. Ensured business and team adherence to company policies and labor agreements, promoting fairness and consistency. Actively participated in CBA negotiations, drafting, and interpretation for both management and unionized employees.
Drove performance management initiatives aligned with company values and equity goals. Coached managers and facilitated training on leadership, interviewing, onboarding, progressive discipline, performance appraisals, safety, and employee separations. Collaborated on total rewards programs to enhance engagement, empowerment, and recognition. Served as a change advocate and strategic advisor to leadership, influencing decision-making at all levels. Partnered with the Director of Operations and the Safety Manager to develop and enforce workplace safety policies, ensuring compliance with city, state, and Cal/OSHA regulations. Managed workers’ compensation processes, employee leaves (FMLA, disability), and unemployment claims. Led company-wide team events and supervised an HR Generalist and/or HR Assistant.
Absolute Turnkey Services, Inc.Human Resources Manager
May. 2005 - Jul. 2013Santa Clara, CaliforniaOwned all facets of the Human Resources function, designing and executing personnel policies and procedures to ensure consistency and compliance with local, state, and federal regulations. Reported to Chief Operating Officer.
Managed company benefits programs, overseeing annual plan evaluations, cost negotiations, claims resolution, change reporting, invoice reconciliation, and open enrollment. Led full-cycle recruitment, onboarding, and retention initiatives, maintaining company-wide job descriptions and managing the “Careers” section of the company website.
Served as the primary contact for departmental audits, including OSHA, workers’ compensation, and EDD. Coordinated performance management systems and annual reviews while handling personnel-related matters such as employment verifications, garnishment withholdings, and EDD inquiries.
Led the performance appraisal process and coached managers on progressive discipline, Performance Improvement Plans (PIPs), and Individual Development Plans (IDPs). Advised managers and supervisors on best practices in people management.
Processed semi-monthly payrolls, assisted employees with payroll-related inquiries, and analyzed compensation data to provide recommendations. Ensured compliance by creating and maintaining personnel files and employee training matrices.
Supported the QA Manager with regular ISO internal audits, ensuring compliance and continuous improvement across HR and quality assurance functions.
Data Circuit Systems, Inc.Human Resources/ Payroll Coordinator
Jan. 2002 - Dec. 2005San Jose, CaliforniaIdentified recruitment sources, updated job descriptions, maintained job postings, administered employment applications and drug screenings, coordinated interview process, conducted background checks, and prepared offer letters and compensation packages. Conducted new-hire orientation and coordinated smooth integration of new hires onto team. Prepared termination packages and conducted exit interviews. Evaluated employee benefits, programs, and policies for cost-effectiveness and value to employees and company. Administered plans. Conducted benefits orientations and open enrollment. Assisted employees with benefits claims and questions. Administered bi-weekly payroll.
Ischemia Research and Education Foundation/ Gentiae Clinical Research Human Resources Manager
Jan. 2000 - Dec. 2002South San Francisco, CaliforniaIndividual contributor, department of one. Managed employee healthcare package. Conducted benefits orientations, annual open enrollment, invoice reconciliation, and recordkeeping. Appraised employee healthcare programs and policies, researched marketable options, and proposed and implemented changes as needed. Assessed recruitment and staffing requirements by reviewing approved job requisitions, updating job descriptions, writing and posting ads, reviewing resumes, screening candidates, coordinating and conducting interviews, and preparing offer letters and negotiating. Developed company employment policies and guidelines in accordance with federal and state regulations.
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