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Work Background
DELTA MEDICALCustomer Service Representative
Feb. 2023Harrison, Arkansas, United StatesVerifying insurance coverage Preparing equipment tickets Obtaining prior authorizations when necessary Assisting patients over the phone and in person Working within electronic medical records software
Bowers Pediatric TherapyExecutive Assistant to Chief Executive Officer
Nov. 2020 - Feb. 2023Harrison, Arkansas, United StatesMaintained medical records through the use of electronic medical records software Prepared claims for submission Collected delinquent accounts Transcribed dictated audio Created and maintained a social media account for the business Processed employee payroll and taxes each pay period Submitted tax payments for the business Scheduled appointments and reminders for patients Corresponded with physicians to request prescriptions for treatment
Harrison Animal ClinicVeterinary Receptionist
Feb. 2018 - Jul. 2020Harrison, Arkansas, United StatesWorked compassionately with clients in various emotional states Answered and prioritized emergency phone calls from clients Managed record requests between other hospitals and specialty practices Filled prescriptions Maintained proper documentation through the use of electronic medical records software Tracked inventory and processed orders
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