BillabongAssistant Store Manager
Jul. 2009 - Feb. 2014Orange County, California AreaManage the daily operations of a retail store. Duties include management of supervisor, sales leads and sales associates, recruiting new talent, hiring, training, developing and coaching performance. Responsible for maximizing store sales by motivating the staff and focusing on store presentation, inventory management, loss prevention and payroll management. Also preformed store manager duties to prepare myself for the next step. Other duties include. • Resolve customer service problems or complaints and determine the best solution. • Ensure stores appearance is properly maintained to company standards • Create and develop competitions to motivate staff. • Manage store revenue, including cash handling and delivery of deposit. • Accepting and transferring merchandise.