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Network Power<100 people
Roles
💸66%
Marketing
33%
Business Owner
👍33%
Sales & BizDev
Geos
Work Background
Brand Technology Advisor
Molly Maid USABrand Technology Advisor
Oct. 2023
Sales Engineer and Product Owner
ServiceCentral Technologies, Inc.Sales Engineer and Product Owner
Feb. 2019 - May. 2020Hired as a Test Analyst and was quickly tapped to create a new Sales Engineer role directing sales solutioning projects as the technical lead on the sales team. Collaborated daily with CBDO, VP of Sales, and Sales Executives to build solutions to meet customer needs. • Participated in discovery and solution design resulting in closing multi-year business engagement with a Fortune 10 company • Assisted in closing deals that increased SaaS license count by 40%+ • Created a sales engineering / solutioning process, expediting collaboration between teams and improving sales velocity by 30%+ • Dual role as Product Owner for a B2B retail client, actively managing a software backlog covering requests from corporate stakeholders and over 400 retail locations • Consulted with sales prospects and initiated discovery and requirements gathering for all size deals, from multi-million-dollar enterprise software projects to SMB engagements • Advocated for and landed development resources to address sales enablement and product needs • Created a brand-new product variation to solve a unique customer problem, designing user journey and system flows and documenting business requirements and user stories
Test Analyst
ServiceCentral Technologies, Inc.Test Analyst
May. 2018 - Feb. 2019
Consulting Project Manager
Jim Scott & Sons Builders, LLCConsulting Project Manager
Dec. 2015 - Feb. 2017Dallas, Texas, United States
General and Project Manager, Product Owner
BrickWire, LLCGeneral and Project Manager, Product Owner
Oct. 2009 - Jul. 2012Tulsa, Oklahoma AreaServed as a software Project Manager / Product Owner for a custom web application development company. Added General Manager responsibilities, contributing to company strategy and sales initiatives. • Led a software development team, facilitating multi-phase projects and coordinating visual and architectural design and solutioning while driving toward project deadlines • As Product Owner, gathered requirements for custom B2B and B2C websites and web applications, managing user story backlogs and prioritizing work • Participated in sales engineering, helping build custom software solutions for sales prospects • Managed back-office operations, including billing and bookkeeping
Product and General Manager
Edigitize, Inc.Product and General Manager
Aug. 2008 - Feb. 2019Tulsa, Oklahoma AreaDual role as a General Manager and Product Manager at a business process outsourcing company, overseeing business operations and directing product resources. Coordinated operations and growth strategies across distributed teams and serving customers all over the U.S. via an online B2B portal. • Led a complete overhaul of an internal web-based business process outsource web application, gathering requirements, creating beta test plans, launching the revamped application, and overseeing migration of customer base to the new application • Managed the product backlog post-launch, prioritizing bug fixes and user stories to improve customer retention and satisfaction • Created a comprehensive strategic management plan designed to maintain market leadership • Created sales, marketing, and operations plans, growing the company by 20% YoY • Managed a team of customer service representatives, quality control analysts, and offshore production specialists
Community Outreach Coordinator
Oral Roberts UniveristyCommunity Outreach Coordinator
Aug. 2005 - Jul. 2008Coordinated student led humanitarian aid efforts at local and international sites. Developed relationships with peers at community outreach organizations. Managed daily operations. Coordinated student staff.
Owner/Partner
The Chaos GroupOwner/Partner
Mar. 2005 - Mar. 2006Develop creative idea generation tools, consult with non profit organizations on management and creativity issues.
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