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Work Background
SignifydSenior Manager, Revenue Operations
Aug. 2022
ActiveCampaignSenior Operations Manager
Mar. 2017 - Aug. 2022Greater Chicago AreaGlobal operations leader for rapidly expanding customer experience automation company. Executing both international and domestic office expansion projects, responsible for global facilities management, staff communications and experience.
Emerge Media, Inc.Business Manager
Jan. 2016 - Jan. 2017ChicagoResponsible for managing all recruiting, human resources, insurance, accounting and office operation functions, including event planning and facilitating interdepartmental communication at this tech M&A business and aspiring incubator. Member of the executive leadership team, helping set the strategic direction of the company, its digital real estate operations and owned start-up, Translate.com.
NBC Sports GroupEvent Operations and Office Administrator
Apr. 2013 - Jan. 2016Burr Ridge, ILReporting to and providing support to the CEO and five-member executive leadership team; travel coordination, expense reporting, meeting and VIP event planning, partnership relations for high profile clients. Human resources -- onboarding, orientation, payroll, communicating company policies and initiatives, workplace injury reporting; Risk management, insurance, and legal liaison insuring contract fulfillment; Wireless account manager, coordinating mobile phone and Wi-Fi needs Technology point-of-contact for equipment procurement and support; SGA management, including inventory, invoicing, and budget maintenance; Vendor contact, coordinating with NBC procurement when possible resulting to produce cost savings. Live event planning, project management, and operations: Vendor manager insuring on-site delivery and service execution; Hiring and managing on-staff work crew, janitorial, and security; Event operations budget management and forecasting; Developing location emergency action plans in coordination with contractors, police and fire departments; on-site safety liaison; Facilitating host city relations, site visits and permitting; Coordination of guest services, concessions, shuttles, medical
Will County Health DepartmentEmergency Preparedness and Response Intern
Jan. 2012 - May. 2012Joliet, IL800 MHz radio training; continuity of operations planning, regional hazard vulnerability assessment survey development, and database maintenance
Northwestern CollegeOffice Manager
Mar. 2008 - Mar. 2013Naperville CampusReporting to and supporting the Campus Director Human resources admin for employee benefits, building job descriptions, performance evaluations, conflict resolution, hiring and onboarding, payroll processing, orientations and training; Chair of goodwill outreach responsible for coordinating in house events, PR events, and corporate meetings; Financial responsibilities in accounts payable, budgeting, contract negotiation, petty cash account maintenance, Quick Books checking account administration, inventory and purchasing, expense reimbursement; Development of emergency plans and evacuation maps; completing emergency preparedness training courses; On-site manager for campus security and maintenance staff; Point of contact for property management, vendors, and utility companies; Campus bookstore management including ordering and customer service; Technical support for 250 staff and students; Editing and publishing internal and external communications;
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