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Work Background
CIMB NiagaTransformation Specialist
May. 2020Jakarta Metropolitan AreaManage important transformation projects, maintaining momentum throughout, and drive improvement on transformational skill of business unit managers. Responsible for driving complex initiatives on both operational structures and the strategy of the organisation. Act as critical link between executive vision and the work of enterprise. Working collaboratively with Initiative Owner and Impact Centre Leader to support in designing, executing and managing multiple teams through organizational change efforts of varying size and complexity. • Manage and drive completion for 7 cross-divisional initiatives related to Asset Quality, Remediation and Collections for non-retail segment. • Strengthen project portfolio management for Business Banking Transformation Strategic Office. • Manage and drive execution for 4 cross-divisional CIMB Group sub-initiatives relating to Loan Monitoring and Collections/Recovery for non-retail segment. • Manage and drive execution for 2 cross-divisional CIMB Group sub-initiatives relating to Pre and Post Credit Approval Process for non-retail segment.
Commonwealth LifeBusiness Strategy Manager
Aug. 2017 - May. 2020Greater Jakarta Area, IndonesiaDevelop business strategies to achieve company goals. Review and recommend improvements to existing business strategies. Develop business presentations to management when required. Work with the team to develop innovative business techniques and models. Identify business gaps and propose corrective actions. Recommend business improvements by performing root cause analysis of potential problems and provide effective resolutions. Develop business cases based on business and data analytics and competitive intelligence. Perform business modelling to optimise business functionality and performance. Collaborate with various departments to collect business data to complete timely analysis. Perform business analysis and reporting to management for decision making purposes. - Establish Data Analytics capability to support business analysis. - Establish a contextual data model to support business analysis. - Establish basic lapse, premium holiday and surrender analysis utilising 10 years worth of customer and data - Establish a predictive model to identify basic product and rider cross-selling opportunities by building machine learning capability. - Establish customer demography and prioritisation for mass-communication purposes. - Along with the strategy team, implement Balanced Scorecard Framework for Strategic Management, increasing strategic alignment and strategic investment planning.
ANZInternal Audit Manager
Aug. 2015 - Aug. 2017Greater Jakarta Area, IndonesiaManage audit projects of medium size and/or medium to high complexity in line with the annual Audit Plan, reviewing specific business areas and assessing the adequacy and appropriateness of the risk controls in place. Responsible for supporting country Head of Internal Audit in team portfolio management. - Established monitoring tool to ensure productive use of resources and skilset dependency matrix to support the establishment of a highly divese skilled team and SharePoint to accommodate team portfolio management and sharing knowledge activities. - Utilise basic Data Analytics method to review scenarios for AML Transaction Monitoring Systems in ANZ Indonesia, highlighting gaps in the scenario logics and parameters resulting in improvement over 50% of the total scenarios.
ANZHR Project Manager
Oct. 2014 - Aug. 2015Greater Jakarta Area, IndonesiaSimplify and enhance HRIS solution and provide the functionality to enable transition into the world of Self-Service. Responsible for managing one or multiple projects involving significant business value and risk implications across divisions/BUs. Promote the projects at senior management level to enable value, timely and cost effective delivery, resolve technology/business issues, risks and dependencies, in line with business case and within defined accountabilities and constraints. • Deployment of HRF Wave 3 project; bug fixation in absence module and implemented 2 new functionality (data synchronisation resend mechanism and filtering to produce reports for payroll’s monthly process).
ANZEnterprise Architecture Analyst Portfolio and Reporting
Nov. 2012 - Oct. 2014Melbourne, Australia• Responsible for supporting various knowledge management activities across enterprise architecture community. • Develop and maintain Enterprise Architecture Portfolio repository (Troux) as master source of all architecture data- inclusive of all portfolios reporting, linking in with existing systems contributing data, and driving outcomes that improve group wide view of the overall technology stack. • Issuing and processing of business and technology surveying and reporting to the Technology Executive and indirectly APRA twice a year. Key Achievements: • Increases data quality, traceability, and validity of technology asset ownership by leveraging existing system of record regarding global employee and position data managed by Human Resource. • Increases alignment of business and technology by capturing overall technology stack and its supported Business Function by incorporating information from existing Business Continuity Management System (BCMS). • Increases traceability and visibility of strategic investment through the establishment of linkages between roadmap step, investments, and their affected applications. • Implementation of new federated data management processes that improve data quality and coverage and reduce operating expenses 75%.
ANZProject Management Office (PMO) Analyst
Feb. 2012 - Nov. 2012Melbourne, Australia• Produce a weekly project supply demand record and identify new project demand record that is recorded in Project Portfolio Management (PPM). • Produce integrated plan report on fortnightly and monthly basis. • Establish Standard Operating Procedure for all the reporting process for Integrated Release Planning and Scheduling. Key Achievements: • Facilitate in the development of complete, concise and consistent reports to provide visibility of integrated project release planning and scheduling. • Implement new automated process to produce integrated project plan reports combining data from multiple sources such as project status reports and Project Portfolio Management (PPM) systems. • Establish Risk Profile report for business managed IT Assets
ANZTechnical Analyst
Aug. 2011 - Feb. 2012Melbourne, Australia• Monitor and record the overnight Internet Banking batched transaction health status and escalate if issue/incident exists. • Produce a Monthly growth trend analysis report and standard operating procedure for Database Restoration from Centera and tape. • Uplift the Internet Banking Service Support Document for Internet Banking. Key Achievements: • Establish an online feedback process to increase the value of the services provided by the Online Banking Production Support. • Standardize new and efficient document management activity within Online Banking Production Support (OBPS) by establishing a structured repository also acting as a portal
ANZService Analyst
Feb. 2011 - Aug. 2011Melbourne, Australia• Working in a project to establish delegation process of Line Manager's administration tasks to newly formed Commercial and Admin Team. • Activities included but not limited to requirement gathering, process reengineering and improvements, piloting new process, refine and roll out the new process. Key Achievements: • Define and pilot new process of approving contractor's timesheet returning 20% of Line Manager's time. • Define and pilot new comprehensive process for on boarding and off boarding reducing overall process time by 50% and returning 10% of Line Manager's time. • Develop and establish a portal and workflow management tool for the team.
Monash University Law ChambersFacility Administration Assistant
Jan. 2010 - Dec. 2010
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