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Work Background
Blackbird SignsDirector / Office Manager
Jul. 2018SumnerBlackbird Signs is proudly family owned and operated by myself and my husband, Nick Jones. We are located in Sumner, Qld and specialise in medium to heavy industrial signage as well as vehicle signs and internal and external shop signage. Some of our clients include Hitachi, CMQ Engineering, Vinnies and Honda (garden machinery division). Nick has more than 30 years’ sign industry experience and manages all operations of the business. My role includes all marketing, accounting and administration aspects of the business.
CAMIRA STATE SCHOOLAdministration / Teacher Aide
Jul. 2017 - Jul. 2020The role at Camira State School was a varied and interesting one. I was initially employed in front office reception, where I was responsible for meeting and greeting parents and visitors to the school and assisting students and teachers with their enquiries. The administration tasks within this role were varied, including student enrolments, processing of parent payments and supporting teachers with administration resources.
I was later trained in Accounts and assisted the Business Manager with processing of creditor payments, raising purchase orders and dealing with Contractors to the school.
Working within the front office often required me to be able to react quickly to situations, particularly in relation to student first aid and new student enrolments.
At the time of my departure from Camira SS, our business was experiencing a period of growth and change, and required more of my attention to assist my husband with the operations.
FL Costello (Speed Queen)Sales Administration
Jul. 2016 - Jul. 2017
College Of WarehousingStudent Administration
Feb. 2015 - Jul. 2016As per my previous RTO roles, as Student Administration Officer for the College of Warehousing, I was responsible for student enrolments, processing of assessment documents, collation of learning materials and support to the RTO Director. Supporting the students into their chosen courses and assisting them through the course materials was my favourite component of this role. Sadly, I joined the business at a time when the Director was moving into retirement, and when the business was sold to an interstate buyer, I was no longer able to continue in the role.
AnsellSales Coordinator
Jan. 2014 - Jul. 2014Richmond, Vic.Contract role. Support to a team of 8 Senior Territory Managers and two Senior Regional Managers. This role required exceptional time management as it encompassed co-ordination of all samples material and marketing material for the Sales Team to use at Expos and Trade Shows. I was also required to complete monthly timesheets for the team, manipulate data within Excel spreadsheets, book meetings and communicate messages to the team regarding these meetings.
Start TrainingAdministration & Trainer
Feb. 2012 - Jan. 2014Kilsyth, VictoriaThis role was full of variety and allowed me to extensively develop my skillset. As a small business, all staff were required to 'wear a number of hats'. I was responsible for Inbound telephone sales, Accounts receivable (sending statements via Quickbooks, chasing debtors), Front desk reception, assisting the Director with Government Funding applications and essentially anything that was thrown my way. Having completed my Certificate IV in Training & Assessment with my previous employer, I was also allowed the opportunity to teach some classes on processing documentation. My ability to be adaptable and open to new opportunities meant that I was able to enjoy all of the challenges laid before me.
Employ-ease Pty LtdCourse Co-ordinator TAA
Feb. 2009 - Sep. 2010Boronia, VicMy role at Employ-ease as Course Co-ordinator was enjoyable and challenging. The position predominately entailed ordering and dispatch of training materials for all of the courses running and recruitment of students into the Certificate IV in Training & Assessment course. The key skills and attributes required for this role were organisation, time management, customer service/sales and the ability to follow through all tasks to completion. My 'people skills' were also put to work whilst talking potential students through the requirements of the Certificate IV in TAA course. I would help them to understand their obligations whilst under training and the opportunities available to them upon completion. I was adept at developing rapport with the students and enjoyed meeting with them and discussing their course with them as they progressed through.
BunzlHR Assistant
Feb. 2007 - Feb. 2009Scoresby, Vic
Bringing Balance Massage TherapyRemedial Massage Therapist (Owner)
Mar. 2005 - Sep. 2016Augustine Heights, Qld
Dr Tolliday & Dr Lee OrthodontistsMedical Receptionist
Nov. 2004 - Feb. 2006Kew, VictoriaFront Desk Reception. Meeting and greeting patients. Taking bookings using Oasis practice management software. Typing of medical reports (dictaphone). Co-ordinating patient cards for the following day. General front desk area maintenance. Ordering of office supplies. This position required an empathetic nature as our patients were mostly children and adolescents. I made it my priority to ensure that the patients felt comfortable and welcome on their arrival and that the bookings system ran smoothly.
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