Wing Operations & Technologies Pvt. Ltd.Virtual Assistant
Aug. 2024 - Aug. 2025India, PuneConducted in-depth lead research, verified client data, and coordinated communication to deliver accurate, high-quality sales insights for US and UK clients.
• Managed insurance policy documentation, scheduled appointments via Calendly, and maintained clear client communication to ensure seamless processing across time zones.
• Oversaw content workflows for a photography education platform, managing session recordings and creative assets while streamlining scheduling through Figma, Asana, and Slack.
• Processed sales and purchase orders, generated invoices, and maintained financial data accuracy using Zoho, Xero, ZarMoney, and HYC Logistics.
• Acted as the primary point of contact for international clients, improving scheduling efficiency by 20%, reducing invoicing errors by 15%, and strengthening overall client satisfaction.