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Work Background
Customer Experience Specialist
Zippy RydeCustomer Experience Specialist
Oct. 2024New Brunswick, CanadaI played a key role in optimizing driver schedules and routes, monitoring real-time operations, and facilitating communication between drivers and riders. By collaborating with the team to resolve scheduling conflicts and address customer inquiries, I contributed to improving operational efficiency and enhancing the overall customer experience.
Marketing Administration Assistant
PT Delta DjakartaMarketing Administration Assistant
Feb. 2023 - Nov. 2023Bekasi, West Java, IndonesiaI efficiently supported the GM and Brand Manager in strategic initiatives, collaborated with cross-functional teams to streamline marketing activities, and managed complex travel arrangements. I actively contributed to marketing material management, report preparation, and technical troubleshooting, enhancing operational efficiency and improving overall marketing effectiveness.
Junior Secretary
PT Toyota Motor Manufacturing IndonesiaJunior Secretary
Jun. 2021 - Jun. 2022Karawang, Jawa Barat, IndonesiaI effectively supported the Manufacturing Director and Japanese Executive in strategic initiatives, organized complex meetings and plant visits, and collaborated with cross-functional teams to streamline operations.
Secretary to BOD
PT Reasuransi Nusantara MakmurSecretary to BOD
Dec. 2017 - Aug. 2019Jakarta Raya, IndonesiaI efficiently managed executive schedules, facilitated communication, and maintained a secure office environment. I collaborated with cross-functional teams to ensure compliance and managed complex personal and travel arrangements for executives.

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