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Work Background
INSPYR SolutionsManaging Director
Sep. 2024Charlotte, North Carolina, United States• Lead a team of business development managers and delivery managers to drive sales and recruitment processes, resulting in increased revenue and successful client partnerships.
• Collaborate with senior leadership to develop go-to-market strategies and oversee financial operations for the Charlotte market.
• Support sales and recruiting teams in creating customized proposals and presentations to secure new business opportunities.
• Provide monthly reports on branch operations and personnel management to ensure efficiency and growth.
INSPYR SolutionsSenior Director of Delivery
Mar. 2024 - Sep. 2024Charlotte, North Carolina, United StatesTechnology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients’ business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com. · ClearlyRated’s 2024 Best of Staffing® Client Diamond Award
· ClearlyRated’s 2024 Best of Staffing® Talent Diamond Award
· 2023 Largest IT Staffing Firms in the United States by Staffing Industry Analysts - #30
· 2023 Largest Staffing Firms in the United States by Staffing Industry Analysts
· South Florida Business Journal’s 2023 South Florida Temporary Personnel & Staffing Agencies List
· South Florida Business Journal’s Top 100 Private Companies
· South Florida Business Journal’s Fast 50
Elevate DigitalVice President - Client Engagement & Delivery
Jul. 2022 - Feb. 2024• Collaborates with executive leadership team to develop and meet company goals while supplying expertise and guidance on talent advisory and recruiting operations projects and systems.
• Identifies, recommends, and implements new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials.
• Ensures that departmental decisions and project plans such as those for staffing, development, organization, and operational processes are in line with the organizations business plan and vision.
• Presents weekly/monthly/quarterly performance reports and metrics to the chief executive officer and other leadership.
• Maintains knowledge of emerging technologies and trends in technical recruiting and talent advisory operations management.
• Manage a team of 4 senior talent advisors responsible for staff augmentation client engagement for 100+ active clients ranging from $50M-$5B in revenue
• Create, develop and maintain key relationships with both existing and potential customers
• Review, maintain and ensure compliance with existing client contracts • Manage client expectations around agreed upon contract/SOW terms • Ensure appropriate technical and tactical team is aligned in order to meet and exceed client expectations
• Serve as a liaison between the client and internal consulting and recruiting team(s)
• Train and develop talent advisory team to uncover new business within existing and potential clients
• Maintain a current knowledge of the organizations practice areas of expertise and be able to accurately communicate and educate clients about core capabilities • Formulate market penetration strategies and manage the relationship with key partners alongside the VP of Recruiting and VP of Sales
Elevate DigitalVice President - Client Engagement
Oct. 2020 - Jun. 2022• Serve as client engagement lead for 10-15 strategic accounts ranging from mid-size to Fortune 100 companies
• Work with CIOs, CDOs, CSOs and CMOs to understand their technology and digital marketing strategic initiatives in order to provide appropriate co-managed solutions that best fit their business needs
• Educate all customers on Elevate Digital suite of services: onshore/offshore application and platform integration, development and support, digital strategy assessments and roadmapping, technology platform assessments and roadmapping, fully managed team buildout recruiting and hiring, Cloud SaaS and Security assessments and roadmapping and strategic executive hiring. • Review Consulting and Partner MSAs, NDAs, and SOWs in order to meet client compliance standards
• Write, review and revise Consulting Statements of Work to outline specific project based work agreed upon by both parties
• Work with legal teams within client organizations to redline and finalize Master Services Agreements
• Responsible for building key stakeholder relationships within strategic clients in order to establish, maintain and grow our consulting partnership
• Work with COO and Operations Director to define and document key process workflows and offer recommendations for consistent improvements in order to keep up with industry standards • Build and present client proposals including powerpoint decks and supporting documents
TEKsystemsDE&I Regional Lead - Women's Employee Resource Group
Jan. 2016 - Sep. 2020Charlotte, North Carolina Area- Partner with corporate DE&I leaders to support our Women's ERG's across the southeast to ensure they meet the needs of our employees in fostering an inclusive environment and remain aligned with our business goals
- Work with customers in the local Charlotte market to understand their diversity and inclusion strategy so that we can better align as a supplier partner
- Create succession planning for ERG leader's across the region
- Participate in a mentoring program providing guidance to 5+ emerging female leaders in the company
- Provide educational awareness around monthly history celebration including African American, National Women and Pride - Lead lunch and learn workshops around career/personal development including "Building Your Brand" and "Coaching your Inner Critic"
- Assist other ERG leader's in creating annual operating plans for their local chapters
- Collaborate with peer ERG's in the region (LBGT, Veteran's, Multicultural) on chapter best practices
TEKsystemsInfrastructure Optimization & Cloud Services Account Executive
Dec. 2012 - Oct. 2020Charlotte, North Carolina Area• Develop strategic account and project plans to generate revenue growth for Mid Market clients
• Business Relationship Manager serving as a liaison between technology and business groups within enterprise organizations
• Work directly with business support and financial teams to map out budgets for existing and upcoming projects related to technology and resource spend
• Enable continuous improvement in overall project execution by driving critical timelines and resource allocation throughout
• Engage executive level leadership early to help build out initiative strategy and prioritization • Provide key market analysis and trends to support successful completion of technology and business driven initiatives • Work with client to write, revise and finalize SOWs for project based technology consulting
• Provide multiple options for services capabilities to promote the most efficient and effective way to obtain business goals
• Accountable for meeting weekly, quarterly, and yearly sales goals pertaining to activity, revenue, profit, and customer/market share
• Market and deploy IT resources for analysis, design, implementation, testing, deployment, and change management of various network, security and infrastructure projects
• Manage Technical Professionals, contract employees, which includes hiring and termination decisions, rate negotiations of hourly wages and salaries, employee relations, client initiatives and feedback as well as other HR-related duties
• Consult with hiring managers to strengthen and improve the professional relationship and to discuss talent acquisition forecasting, candidate sourcing, scheduling of interviews, and compensation recommendations
TEKsystemsTechnical Recruiter
Sep. 2011 - Nov. 2012Charlotte, NC- Work with our clients, TEKsystems Account Managers, Customer Service Associates and others to identify, screen, interview, present and hire qualified candidates for contract and permanent positions
- Develop recruiting strategies designed to identify qualified candidates through various recruiting tools
- Evaluate candidates’ strengths compared with clients’ requirements by, for example, evaluating, screening, and interviewing the candidate
- Negotiate wage rates and other terms and conditions of employment with candidates, and gain commitment from candidates for current and future job requirements
- Complete necessary pre-employment processes including reference checks and background/drug tests
- Manage contract employees while on assignment. Assess and investigate contractor related problems, and administer performance counseling, coaching, and disciplinary measures when necessary
- Work with Account Managers to identify top accounts, target skill sets, key market segments, and to assess clients’ staffing requirements
- Communicate effectively with others in order to create a productive and diverse environment
- Communicate with peers by sharing recruiting “best practices” and providing accurate, thorough documentation on contract employees in applicant tracking systems or other documentation tools
- Maintain relationships with industry contacts to provide customer service, gain industry knowledge, and get referrals and sales leads
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