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Work Background
T.D. WilliamsonManager, Field Operations
Oct. 2024Greater IndianapolisResponsible for directing and managing all activities of Field Service operations at assigned service facility in accordance with approved policies, in a manner that results in the achievement of assigned objectives. Executes business development and improvement plans / initiatives. -Maintain Operational Excellence by aiding in the development and implementation of operational business plans and strategies that ensure solutions are supplied to meet customer's business needs in a manner that is consistent with short- and long-term objectives of TDW. -Manage team in accordance with the TDW values system that supports accountability, communication, and growth. -Ensure HSE policies and procedures are followed and that the facilities comply with company, local, and governmental safety regulations. -Lead and foster continuous improvement process initiatives within the team. -Drive a high level of customer confidence by understanding the customer's needs, providing the customer technical support, and ensuring service jobs are successfully completed in a timely manner. -Manage operation budget and execute capital plan to maximize return on investment. -Hire, train, coach, counsel, and evaluate performance of direct reports.
CenterPoint EnergySupervisor, Technical Field Operations
Apr. 2023 - Oct. 2024Richmond, Indiana, United StatesSupervises daily activities within technical field operations (TFO) in one or more areas involving: leak survey, cathodic protection, pressure regulation and control and SCADA system, odorization, or measurement activities in a Gas Region to ensure compliance with federal, state, and local regulations. Oversee the installation and troubleshooting of all meter stations, odorization equipment, and associated electronics; ensure that lost and unaccounted for gas issues are addressed; and involved with large volume billing errors. Supervises staff to ensure all maintenance work is completed within compliance timelines, supports emergency response, and provides support for routine construction projects involving system pressure/capacity modifications.
CenterPoint EnergySupervisor, Gas Operations - Service and Construction
Sep. 2016 - Apr. 2023Centerville, Ohio, United StatesResponsible for the daily supervision of field operations personnel, including maintenance crews, construction crews, emergency responders, service technicians, and contractor personnel in a cost-effective and productive manner. Manage and oversee company and contract crews to meet customer needs, financial targets, and all regulatory and safety requirements. Licensed in the state of Indiana and Ohio to evaluate and oversee asbestos removal and testing on underground facilities. Available on a 24/7 basis to respond to field emergencies and implement emergency response procedures as necessary. Serve periods of on-call duty watch as required. Perform visual observations and ensure employees maintain current qualifications, as required, to support O.Q. requirements.
Utility Resource Group, LLCAssistant Project Manager
Mar. 2015 - Sep. 2016IndianaUtility Resource Group is a full service, underground utility contracting company. As one of the leading, minority-owned businesses in the industry, our reputation has been built on our commitment to providing our customers with unsurpassed quality and timely service at competitive pricing. Main Accountabilities Include: *Overseeing day-to-day operations of field staff
*Recruiting, hiring, training, and developing of staff members
*Traveling to assist other operations on an as-needed basis
*Attending company/ client meetings to showcase project progress
*Employee development and motivating
*Data Entry
*Data Analyzing *Perform QA/QC audits of fieldwork and employee paperwork to ensure compliancy requirements are being met
*Certified MEA OQ evaluator for western operations
Utility Resource Group, LLCField Technician/ Lead Field Technician
Jan. 2013 - Mar. 2015Indiana/ MichiganUtility Resource Group is a full service, underground utility contracting company. As one of the leading, minority-owned businesses in the industry, our reputation has been built on our commitment to providing our customers with unsurpassed quality and timely service at competitive pricing. Main Accountabilities Include: *Performing surveys to identify gas leaks and abnormalities
*Ensuring natural gas facilities are operating safely
*Overseeing day-to-day production of crew
*Handled crew of 10-15 employees working on common project
*Traveling to assist other operations on an as-needed basis
*Attending company/ client meetings *Employee development and motivating
*Data Entry
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