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Work Background
Senior Specialist, Core Medical Operations, APAC
AlconSenior Specialist, Core Medical Operations, APAC
Aug. 2024
Medical Operations Specialist, APAC
AlconMedical Operations Specialist, APAC
Jul. 2022 - Aug. 2024
APAC Regional Medical Affairs Operations Associate
AlconAPAC Regional Medical Affairs Operations Associate
Mar. 2018 - Jun. 2022• Responsible for IIT/IIR administrative activities, ensuring accurate and up to date documentation in CyberGrants, tracking of IIT congress presentations and publications and management of payments in SAP system. • Provide training and support to Medical Advisors in utilising CyberGrants, study milestone management, tracking of congress submissions and publications. • Provide Share of Voice (SoV) support to APAC Medical Affairs Operations Director in tracking and reporting data generated from Medical Affairs supported studies for major congresses in APAC. • Provide support to APAC Medical Affairs Operations Director in the review and improvement of analytics platform, ensuring accurate generation of monthly metrics • Collaborate with APAC Medical Affairs in the development and simplification of IIT processes • Provided secretarial support to APAC Surgical Regional Medical Core Team (SRMCT) in scheduling of meetings and recording of minutes, developing Quarterly Business Review (QBR) presentations for stakeholders. • Collaborate with APAC Medical Affairs Head in the development of onboarding process and training for new Medical Advisors personnel • Other ad-hoc duties as assigned periodically
APAC Regional Medical Affairs and Medical Information Associate
AlconAPAC Regional Medical Affairs and Medical Information Associate
Mar. 2017 - Mar. 2018• Coordinate and arrange meetings and trainings • Provide support to Regional Medical Affairs affiliates in researching and providing resources on Alcon’s and competitors’ products • Researched, compiled and developed an educational platform for Regional Medical Affairs and provided training to the team • Collaborate with Regional Franchise Surgical and Regional Medical Affairs department in the development of Key Opinion Leaders (KOL) matrix • Provide timely front-line support to Regional Medical Information team in responding via e-mail to unsolicited medical product inquiries across all business franchises from healthcare professionals, affiliates, and consumers, with strict adherence to health authority requirements, corporate policies and procedures. Document interactions directly into the database. Use appropriate discretion when managing information and escalation to department resources. • Other ad-hoc duties as assigned periodically
APAC Medical Affairs Admin Executive
AlconAPAC Medical Affairs Admin Executive
Mar. 2016 - Mar. 2017• Coordinate and arrange meetings and trainings • Provide support to Regional Medical Affairs affiliates in researching and providing resources on Alcon’s and competitors’ products • Collaborate with Regional Franchise Surgical and Regional Medical Affairs department in the development of Key Opinion Leaders (KOL) matrix • Other ad-hoc duties as assigned periodically
Production Assistant
Sony Pictures EntertainmentProduction Assistant
May. 2014 - Mar. 2016• Audio and visual editing & mastering of on-air promos • Manage and direct voice-over talents • Transferring & converting of on-air promos into desired specifications periodically from Stardom. • Assist producers with photoshoots and event coverage with celebrities • Prepare and maintain a spreadsheet of all on-air-promos details according to monthly program schedule and producers’ promo campaign. • Timely update the details of each version of promo in the database system. • Co-ordinate with internal departments including Presentation, Programming and Marketing regarding promo scheduling, approval and on-air communications. • Periodically prepare promo priority list for Programming & Presentation team. • Co-ordinate with producers and post production on facility bookings. • Assist producers in maintaining the promo production and approval timeline. • Liaise with respective vendors for various production needs & vendor agreements. • Other ad-hoc duties as assigned periodically.
Creative Services Coordinator
Sony Pictures EntertainmentCreative Services Coordinator
Jan. 2014 - May. 2014• Prepare and maintain a spreadsheet of all on-air-promos details according to monthly program schedule and producers’ promo campaign. • Timely update the details of each version of promo in the database system. • Co-ordinate with internal departments including Presentation, Programming and Marketing regarding promo scheduling, approval and on-air communications. • Periodically prepare promo priority list for Programming & Presentation team. • Co-ordinate with producers and post production on facility bookings. • Assist producers in maintaining the promo production and approval timeline. • Liaise with respective vendors for various production needs. • Other ad-hoc duties as assigned periodically
Dossier Conformance Data Specialist
PfizerDossier Conformance Data Specialist
Oct. 2011 - Oct. 2012Tuas• Contractual employment (through Adecco) to Pfizer Product Conformance - Dossier Conformance Project (DCP) in ensuring and maintaining product compliance. • Perform receipt inspection/data analysis of Chemistry-Manufacturing-Controls (CMC) documents to ensure all documents passed Quality Check according to ICH Guidelines Module 4Q, Common Technical Documents (CTD) - Quality section. • Communicate to various Pfizer Country Organization (PCO)/Regulatory Affairs colleague in various countries across the globe to trigger investigation, inspection, correction of transmitted CMC documents. • Import and archive CMC documents in the Global Document Management System (GDMS) • Import, review and verify CMC documents from the Pfizer Country Organization (PCO), up-load of CMC documents into the Product Dossier Manager (PDM) • Assisted in training colleagues • Perform duties in compliance with Pfizer’s Good Documentation Practices, Good Manufacturing Practices and SOPs • Any other duties as assigned from time to time.
Mendaki Tutor
MDISMendaki Tutor
Apr. 2011 - Nov. 2011Tampines• Assist in recruiting of tutors • Conducts English and Mathematics lessons on a weekly basis • Involved in ushering during Mendaki Seminar
Laboratory Technician and Admin Assistant
MDISLaboratory Technician and Admin Assistant
Mar. 2011 - Jun. 2011Queenstowni) Lab Technician • Liaising with lecturers on protocols • Scheduling and bookings of practical lessons • Preparation of chemicals and apparatus for students • Keeping records of lab inventory, weighing test samples, maintaining equipments ii) Admin Assistant • Data entry and data organisation • Attend to phone or email enquiries • Assist in students complains and enquiries • Assist in the invigilation of exams for students • Provide admin support to Assistant Manager

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