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Work Background
Instructional Designer
Thorntons LLCInstructional Designer
May. 2020United States• Developed instructional materials and activities to align with established learning objectives. • Created interactive e-learning modules using Articulate Storyline, Adobe Captivate and other authoring tools. • Evaluated existing training programs for effectiveness and made recommendations for improvement. • Collaborated with subject matter experts to create content that is engaging, accurate, and compliant with standards. • Researched industry trends in education technology and best practices in online instruction. • Designed assessments to measure student learning outcomes effectively. • Developed multimedia elements such as video clips, audio files, animations and graphics for course delivery. • Documented procedures for creating and maintaining course materials within an LMS platform. • Analyzed data from surveys and evaluations to identify areas where improvements can be made in the overall instructional design process.
General Manager
Thorntons LLCGeneral Manager
Jan. 2018 - May. 2020
Assistant Manager
Planet Fitness World HeadquartersAssistant Manager
Jan. 2017 - Jan. 2018
Patient Service Specialist/Physical Therapy Tech
KORT Physical TherapyPatient Service Specialist/Physical Therapy Tech
Jul. 2014 - Jun. 2017Louisville, Kentucky Area Created a client centric atmosphere; maintaining a calm and efficient manner while greeting guests, answering phones, and providing knowledgeable responses to any inquiries.  Maintain EMG/NCS schedule; updating periodically to retain accuracy.  Input and ensure patient charts and confidential information through Medicare Cap and Patient Database.
Program Manager
Daymar CollegeProgram Manager
Jan. 2010 - Feb. 2012Louisville, Kentucky Area Selected, trained and managed performance of program faculty  Oversaw the research, development, implementation and evaluation of all curriculum changes for Personal Training program at all 3 state locations.  Taught at least 3 classes per quarter within Personal Fitness Training program or Medical Assisting program.  Counseled students about academic and faculty challenges though out the quarter.  Developed adjunct contracts for upcoming quarter and helps coordinate teaching assignments for the quarter.  Maintained faculty files with current ACICS paperwork and ensures quarterly evaluations occur for each faculty member.  Implemented new instructor orientation for all new faculty members each quarter.  Evaluated transcripts of current and future students to determine the ability for credits to transfer.  Updated course syllabi and book list each quarter for all campus locations offering Personal Fitness Training.
Wellness Center Coordinator
YMCA of Greater LouisvilleWellness Center Coordinator
Mar. 2009 - Jan. 2010Louisville, Kentucky AreaSupervised and evaluated assigned staff to ensure the accomplishment of goals and objectives. Developed and coordinated programs and services for new and existing members. Coordinated and taught various wellness programs, Women on Weights and Youth Certification program. Provided in house support to members in order to help them identify a need for behavior change to improve health status, reduce disease risks and improve quality of life. Created brochures and other marketing efforts for the wellness center.
Personal Trainer
Urban ActivePersonal Trainer
Sep. 2008 - Jul. 2009Louisville, Kentucky Area Collaborated with management to improve health and wellness programming resulting in an increase of business.  Conducted 30 minute training sessions for assigned clientele.  Evaluated and adjusted client programs monthly.
Senior Program Director
YMCA of Greater San AntonioSenior Program Director
Jan. 2007 - Aug. 2008Boerne,TX Supervised the After school program and Day Camp programs which consists of 10-30 part-time employees.  Supervised part-time fitness staff of 30 including personal trainers, aerobic instructors, pilates reformer instructors and wellness floor staff.  Responsible for Manger on Duty one night a week and one weekend a month in which the entire facility and staff are my responsibility.  Member and contribute to the Fitness Quality Management Team to help with the growth of health and wellness within the association.  Developed and implemented a training course for wellness staff throughout the entire association.  Implemented and designed new programs to help with member retention such as personal training and fitness assessments.  Developed and implemented an operating budget of $400,000 which includes all wellness and After school related programs such as Home school PE, Speed and Agility training, personal training, after school childcare and summer day camp.  From January 2008-April 2008 was the interim Membership director along with all of my other job responsibilities. Managed birthday parties, child watch, and the front desk.  Taught YMCA Foundations of Strength and Conditioning and Healthy Lifestyle principles for the association.
Sports and Fitness Director
YMCA of East TennesseeSports and Fitness Director
May. 2005 - Dec. 2006Knoxville, Tennessee Area Supervised a part-time fitness staff of 40 including aerobic instructors.  Supervised part-time sports staff of 10 which includes referees.  Developed and implemented an operating budget of $25,350 which includes wellness and sports. By the end of 2006 fitness was over budget by $20,000 and the sports department was meeting the budget for the year.  Developed an internship program with the University of Tennessee and supervised 4 interns.  Responsible for Manger on Duty one night a week in which the entire building was my responsibility.  Member and contributed to the Fitness Quality Management Team to help the growth of our fitness and wellness programs association wide.  Developed the associations Fitness Services Brochure and Personal Training Brochure.  Increased Personal Training clients by 100% since May 2005.  Implemented and designed new programs to help with member retention such as Fitness Assessments, Fitness Orientations and Teens in Training.

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