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Work Background
BICAssociate User Experience Manager
Jun. 2021Athens, Attiki, Greece
Worldpanel by KantarResearch Manager
Mar. 2020 - May. 2021London, England Metropolitan Area
TolunaSenior Manager, Digital Services
Nov. 2018 - Mar. 2020London, United KingdomManaging all aspects of building and maintaining panel-communities including community design, recruitment, engagement, incentive administration, community-panel health reporting Responsible for training clients in a variety of tools while providing guidance on research design, questionnaire structure and sample design Liaised with Design team on purchasing domains, creating the website, landing pages, recruitment materials; ensuring with the panel’s brand guidelines that all messages are consistent and aligned Performed quality checks/assurance for each panel, keeping in mind the user experience and making sure the website’s design and functionalities are aligned with Toluna’s standards and meet client’s expectations
TolunaSenior Project Manager, Client Services
Apr. 2017 - Nov. 2018London, United KingdomCoordination of all tasks for specific projects/clients involving the survey set-up working closely with programming, sampling, data processing, translations, coding etc.Support Corporate, end Clients and Internal project management teams Provide guidance on research design, questionnaire structure and sample design to clients, client services/project management teams Worked closely with Sales Teams and Client Services Director to develop solid and lasting client relationships Assisted In troubleshooting - Running frequencies or other data reports in SPSS
MetrixLabResearch Manager
Jan. 2016 - Apr. 2017London, United KingdomInvolved in the delivery of all aspects of research including project management, survey development, analysis and reporting usually for projects such as U&As, innovation and new ideas/product development (from early ideas screening to concept testing, including incrementally potential) with a strong focus on FMCG clients and global brands
Lord's TavernersMonitoring and Evaluation Executive
Jan. 2015 - Dec. 2015LondonDeveloped a Monitoring and Evaluation strategy for all the Lord’s Taverners charitable programmes using both quantitative (surveys) and qualitative (interviews and focus groups) methods in order to capture the impact, determine the needs to support and grow the scope of the programmes and calculate social return on investment Led on the analysis of annual survey concerning the impact Lord’s Taverners sports programmes have on disadvantaged and disable participants Created reports and presented research findings concerning the annual survey to potential funding partners and board of Trustees Designed and implemented a comprehensive range of information and communication tools to aid the assessment process and capturing of data suitable for the stakeholders Coordinated M&E strategy with other implementation partners involved in the Lord’s Taverners programmes Ensured targets are measured and key indicators are identified to ensure the programmes’ performance
The Charity for Civil ServantsResearch Insight Officer
Jun. 2014 - Jan. 2015CheamConducted and analyzed two research projects in order to evaluate rebrand awareness and familiarity with the Charity and its activity from the civil service community Developed metrics and measurement tools for Road show Event that involved 10 days in 7 different civil service offices all over the United Kingdom with the purpose of raising awareness of the breadth and depth of the Charity’s activity Organized and facilitated 5 online focus groups (online forums) of civil servants under 35 in order to understand their needs and struggles and create a service specifically designed for them Monitored and evaluated external partnerships and funder relationships and investigated the field to develop new ones
Sitra ServicesPolicy and Research Intern
Feb. 2014 - Jun. 2014London, United KingdomContributed to online presence of Sitra including Twitter, Facebook and Web Forums Developed contact databases and mailing lists Conducted research on Personalization, Data and Welfare reform in housing related support services Created one-page profiles as the first step in person-centred support for housing Coordinated the drafting and production of case studies on social housing reform
Kids CompanyPolicy & Campaigns Intern
Oct. 2013 - Feb. 2014London, United Kingdom• Member of campaign team that focuses on engaging the public to demand that a cross-party task- force should be formed to envision and undertake a 15 year recovery program for the statutory children’s services
• Conducted research, composed and edited briefings, Board papers and policy documents - processed detailed and complex information of MPs and relevant think tanks focusing on Child Services
• Monitored Parliamentary and wider political news and publications
• Coordinated the drafting and production of the campaign report
• Developed in-depth knowledge of charity law, Charity Commission policy and guidance and charity compliance casework
Grandparents PlusResearch Intern
Apr. 2013 - Oct. 2013London, United KingdomMy main duties were campaigning in order for the children’s wellbeing and care to be valued and understood as well as providing evidence, policy solutions and training so that they get the services and support they need. Also I was responsible for advising and supporting grandparents and wider family members to ensure they have access to a holistic service, offering them professional advice, information and casework support; and by ensuring that they can have a voice and help each other, especially when they are caring for children who are not living with their parents. In addition I analyzed the annual survey using SPSS and Survey Monkey and I helped in conducting focus groups of parents and grandparents in order to inform them about the latest legislation processes concerning their parental leave and get their perspective about the role of the grandparents as a carer.
Foundation of the Hellenic WorldResearch Assistant
Nov. 2010 - Nov. 2011GreecePreservation of the historical memory of Hellenism, through the recording of genealogy trees of refugees from Asia Minor, Pontos, Eastern Thrace and Constantinople. At the same time, I recorded personal testimonies, mainly of people born in Asia Minor, while I collected and digitally recorded photographs and other documentation material.
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