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Work Background
Freelance Learning Content Developer
ASQ - World HeadquartersFreelance Learning Content Developer
Mar. 2025
On Call Facilitator
Center for Creative LeadershipOn Call Facilitator
Sep. 2024
Senior Knowledge Content Writer
GuildSenior Knowledge Content Writer
Oct. 2023 - Jul. 2024Denver, Colorado, United States
Senior Learning Designer
GuildSenior Learning Designer
May. 2022 - Oct. 2023Denver, Colorado, United States• Lead cross-functional collaboration, creating comprehensive training programs that meet diverse learner needs with 90+% satisfaction ratings. • Developed and implemented e-learning modules resulting in a 30% increase in employee engagement and a 20% improvement in knowledge retention among learners. • Improved the needs assessment process, significantly reducing development time by 45% and increasing solutions’ accuracy. • Demonstrated exceptional project management abilities, coordinating and overseeing multiple concurrent projects, ensuring seamless execution, on-time delivery, and adherence to quality standards. • Advocated for improved approaches to projects within the department, effectively raising concerns about suboptimal strategies, and proposing alternative solutions to drive project success.
HR Learning & Design Specialist
Denver Public SchoolsHR Learning & Design Specialist
Nov. 2019 - May. 2022• Created and implemented over 30 online courses for Human Resources topics, including implicit bias, principal onboarding, contract terms, and more over a two-year tenure. • Revamped existing 10 new employee orientation modules to increase accessibility, brand cohesion, interactivity, and within the first 90 days of tenure using Articulate Storyline. • Served on change committees for several district-wide initiatives, including Moodle to Learning Space transition, MS Office to Google Suite transition, and InforHR to Oracle transition. • Solved the problem of incorrect enrollments to the new employee orientation modules, leading to an 85% reduction in student emails to the department's inbox over a three-month period. • Troubleshot an eLearning course that wouldn’t complete, leading to another reduction in emails to the department's inbox, leading to a 35% increase in productivity. • Developed a systematic process for learning project requests that reduced turnaround time by 65%, leading to quicker knowledge transfer on the job. • Received an award for customer service excellence during the 2019-2020 school year for responses to new hires who needed help completing new hire orientation. • Received multiple kudos from different subject matter experts for collaboration and soft skills.
Elearning Developer
Respectful Ways Social Emotional Learning ProgramElearning Developer
Jul. 2018 - Mar. 2019Remote• Collaborated with client to create a photorealistic style for older teenage students, leading to an increase in inventory and sales to school districts by 33%, over a 8-month period. • Designed and optimized eLearning modules to encourage the improvement of social and emotional skills in young learners. • Coordinated with team members on a weekly basis to ascertain project status and deadlines were met.
Training Services Specialist
NTT TrainingTraining Services Specialist
Sep. 2017 - Jun. 2018Centennial, CO• Created and edited textbooks, job aids, and marketing materials to promote learning and share relevant information with students, teachers, prospective B2B clients, and subject matter experts. • Managed production and support of live virtual instructors to maximize learner engagement and knowledge transfer by creating an onboarding process that increased instructor comfort, increasing learner satisfaction. • Composed and published a monthly internal newsletter to advocate company culture.
Instructional Designer Apprentice
Idaho Youth RanchInstructional Designer Apprentice
Jun. 2017 - Nov. 2018Remote• Utilized adult learning principles and instructional systems models to create instructor-led training for personnel to improve interactions with students. • Devised and implemented instructor-led continuing education training for professional clinicians; generated storyboards, course presentations, and facilitator guides. • Strategized best methods for incorporating effective learning activities into training based on adult learning principles.
Adjunct Teacher
Creative Strategies for ChangeAdjunct Teacher
Jan. 2017 - Jun. 2017Greater Denver Area• Introduced middle schoolers to social justice concepts by way of art and other communication skills. • Developed a curriculum with the cooperation of my students via group agreements and flexibility for better classroom management.
Writing Teacher
Lighthouse Writers WorkshopWriting Teacher
Mar. 2016 - Nov. 2018Denver, Colorado, United States

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