Denver Public SchoolsHR Learning & Design Specialist
Nov. 2019 - May. 2022• Created and implemented over 30 online courses for Human Resources topics, including implicit bias, principal onboarding, contract terms, and more over a two-year tenure.
• Revamped existing 10 new employee orientation modules to increase accessibility, brand cohesion, interactivity, and within the first 90 days of tenure using Articulate Storyline.
• Served on change committees for several district-wide initiatives, including Moodle to Learning Space transition, MS Office to Google Suite transition, and InforHR to Oracle transition.
• Solved the problem of incorrect enrollments to the new employee orientation modules, leading to an 85% reduction in student emails to the department's inbox over a three-month period.
• Troubleshot an eLearning course that wouldn’t complete, leading to another reduction in emails to the department's inbox, leading to a 35% increase in productivity.
• Developed a systematic process for learning project requests that reduced turnaround time by 65%, leading to quicker knowledge transfer on the job.
• Received an award for customer service excellence during the 2019-2020 school year for responses to new hires who needed help completing new hire orientation.
• Received multiple kudos from different subject matter experts for collaboration and soft skills.