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Work Background
R & V Training CCEducation Training & Development Consultant | Occupation Directed Education Training & Development
Feb. 2019 - Jan. 2024Johannesburg Metropolitan Area■ Operations Management | Training & Development
• Liaison with TETA | SETA in relation to training
• Learner database issues (ongoing due to multiple changes on website)
• Revising of Quality Management System
• Arranging for Monitoring Visit and External Moderation/Audit by TETA |SETA
• Re-accreditation of the training company with the TETA| SETA
• Revision/updating of training material • Renewal of Assessor and Moderator Registration ■ Achievements
• Met and exceeded expectations regarding problem solving relating to TETA | SETA
• Rewrote company quality management system (QMS)
Feza Training and DevelopmentFacilitator | Trainer
Sep. 2014 - Oct. 2015Johannesburg Metropolitan Area■ Completed numerous short term contracts through Feza ■ Facilitator
• Delivered a range of workshops and short courses for Feza clients
• In class learning with groups of up to 12 mixed ability learners
• Set up classroom style learning including seating plans, training collateral, role play, breakout sessions, feedback sessions, Q&A etc
• Courses delivered included national archiving management, corporate governance, introduction to management, meeting management
Umvuzo ConsultingFacilitator
Jan. 2010 - Mar. 2013Johannesburg Metropolitan Area■ Courses Delivered
• Office practice, entrepreneurship, business management and Excel
• Worked closely with learners in small mixed ability groups
• Drafted assessment tools, compiled feedback on training and ensure training databased was updated
Bytes People SolutionsLearner Support & Mentor Manager | Skills Development Unit
Jan. 2008 - Dec. 2009Johannesburg Metropolitan Area■ Responsible for leading and delivering all learner support activities during the training phase of the company learnership programme
• Selection and recruitment of learners following assessment and interview process through to shortlist status
• Engaged and built relationships with organisations to place learners following completion of programme • Supported in HR capacity – time and attendance reviews, disciplinary, learner records and database
• Built relationships with learners, identified areas for growth, areas for concerns and successes, motivated and encouraged completion of the programme
• Conducted life skills training with all learners on the programme relating to telephone techniques, assertiveness, problem solving, negotiation skills, communication, CV preparation
• Delivered sessions to groups of up to 100 per day
EdutelEducation, Training & Development Consultant
Jun. 2004 - Jan. 2005Johannesburg Metropolitan Area■ Contract Position
ODETD facilitator and assessor
Additionally acted as facilitator and assessor for key client - Department of Labour
TelkomPersonal Assistant | Learning & Development Consultant
Jun. 1998 - Mar. 2003Johannesburg Metropolitan Area■ Personal Assistant to Managing Executive (EXCO level
• Drafted correspondence, extracted data, researched and compiled board level (C-Suite) reports • Scheduled all meetings and diary ensuring no conflicts with full preparation for each meeting, list of attendees and agenda
• Arranged all travel plans – flights, accommodation, car hire with post travel collation and reconciliation of expenses
• Delegated business tasks to divisional secretaries/managers
• Took and distributed minutes from all meetings and triggered follow up where required
• Extensive engagement with top level government officials (national and international)
• Provided additional customer orientated support in line with companywide service excellent programme
• Anticipation and identified operational roadblocks and provided solution to smooth processes and workflows
• Set up and managed robust filing systems and office procedures, documentation presentation, specific formatting etc
• Planned and coordinated numerous internal and external events
• Maintained a high level of confidentiality and professionalism
• Supported with financial control – expenses, procurement, mileage etc, often drafting initial budgets ■ Learning & Development Consultant (Centre for Learning)
• Held numerous positions, initially Employee & External Relations Manager
• Designed and delivered training within the corporate learning service section
• Conceptualised, implemented company training objectives and business plan across the division
• Created procedures and workflows for training analysis, consultations, task analysis etc
• Wrote all training material, learner and facilitator guides and completed train the trainer for all modules
• Selected training delivery methodology and rolled out all training provision
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