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Work Background
Commission Sales Associate
Dynamic Edge Consulting, IncCommission Sales Associate
Jun. 2024Long Beach, California, United StatesBuilt strong interpersonal skills by engaging with diverse customers in various neighborhoods. Achieved or exceeded sales targets by presenting products and services in a persuasive manner. Developed resilience, adaptability, and effective communication skills to handle objections and close deals. Maintained detailed records of sales activities and customer feedback to improve performance.
Medical Receptionist
Beverly Hills Oral SurgeryMedical Receptionist
May. 2021 - Mar. 2024Beverly Hills, California, United StatesOversaw front desk operations, including check-ins, check-outs, and appointment reminders. Assisted with inventory management, ordering office supplies, and ensuring equipment functionality. Handled confidential information with discretion, maintaining professionalism in all interactions. Implemented process improvements that enhanced patient satisfaction scores by 40%. Served as the first point of contact for patients, providing exceptional customer service and a welcoming atmosphere. Managed high-volume phone lines, scheduled appointments, and efficiently handled patient inquiries. Maintained accurate patient records, ensuring compliance with HIPAA regulations. Coordinated with medical staff to streamline daily schedules and optimize clinic operations. Processed billing and insurance claims, reducing errors and expediting reimbursement cycles.

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