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Work Background
National College Attainment Network (NCAN)Chief Talent, Strategy, and Operations Officer
Jun. 2023Washington, District of Columbia, United StatesLeads NCAN’s talent, strategy, operations, and DEI initiatives, achieving several transformative milestones within the first year. Implemented NCAN’s first-ever performance management tool to align staff performance with strategic goals. Authored the talent management and compensation philosophy, incorporating benchmarked salaries to ensure equity and competitiveness. Led a robust year of DEI programming and coaching, fostering an inclusive culture and advancing equity efforts. Launched NCAN’s strategic leadership team, enhancing cross-departmental collaboration and alignment with goals. Co-authored a technology grant that secured funding to overhaul the organization’s AMS and website infrastructure, ensuring future-ready operational systems.
• Leads initiatives to align NCAN’s people, processes, and systems with long-term strategic goals.
• Oversees HR operations, including talent acquisition, recruitment, performance reviews, onboarding, and professional development, ensuring a positive and productive staff experience.
• Drives the development and implementation of NCAN’s DEI strategic plan, including metrics and accountability structures for monitoring progress and supporting continuous improvement.
• Facilitates collaboration across departments and manages leaders across key strategy areas such as finance, policy, and programs to ensure alignment with the organization’s core values and mission.
• Leads strategic planning efforts, integrating the 2023-2026 strategic plan with key performance indicators (KPIs) and generating quarterly reports for the board, funders, and stakeholders.
• Oversees the planning and execution of leadership meetings, retreats, and events, ensuring effective follow-through on strategic initiatives.
• Ensures legal and risk management compliance to identify and address operational needs.
• Builds a culture of accountability and inclusion, fostering a professional environment where staff thrive and engage in meaningful aligned work.
ShopifyProgram Operations Lead, Early Talent
Mar. 2022 - Jul. 2022United StatesOversaw comprehensive strategic planning and daily operations for Early Talent HQ team to attract and retain top talent from diverse hiring pool. Designed and scaled innovative frameworks to sustain large program initiatives and penetrate global markets. Owned the breadth of early talent marketing, talent attraction, operations, and business partnerships for team of 7 personnel. » Served as integral member of the leadership team, championing continuous improvement efforts to align talent initiatives with short and long-term objectives.
» Introduced systems for intern allocation planning, program evaluation, and reporting with enterprise-wide impact.
» Refined existing tools, systems, and processes by monitoring and implementing key process improvements.
» Partnered with IT, talent and learning technology, and culture teams to strategize build-vs-buy decisions.
» Developed innovative work-integrated learning programs to improve employee performance and career impact.
» Leveraged data to expand diversity, equity, and inclusion practices that minimized staff attrition and reinforced enterprise reputation as employee-centered workplace.
Onyx Therapy GroupEducational Consultant
Jan. 2022Facilitation and coaching for corporate, nonprofit, and academic environments.
Paragon OneProgram Manager
Jan. 2022 - Jul. 2022Supported college students through an externship experience and facilitated relationships between corporate and nonprofit partners.
Lifestyles by JoyCEO & Lifestyle Architect
Sep. 2020Silver Spring, Maryland, United StatesLifestyles by Joy is a full-service luxury project management firm that architects design concepts for individuals and companies ready to manifest abundance and infuse joy where they live, work, and play. Our goal is simple: create relief and ultimately, freedom. Through residential & commercial interior design, home organization & home staging services, and expert experience curation - Lifestyles by Joy restores peace to clients one project at a time. ♦ LIVE ♦
» Does your interior space need to be zhuzhed up? We make your residential spaces functional and beautiful by determining space requirements and selecting decorative items. » Transform your home into a clean, inviting place that uses space with purpose and has beautiful, comfortable aesthetics. Our home organization services bring out the best in your home and family. » Buying or selling a new home? Need some staging to give you an extra edge? Let us help you with our virtual and in person home staging services. ♦ WORK ♦
» Commercial interior design pertains to the interior design of different commercial spaces, such as retail spaces, offices, lobbies, restaurants, and other places for public use. We collaborate with architects to organize elements that can determine the final look of your completed commercial space. » We also act as an advisor to you, guiding in selecting the theme, materials, layout, space distribution, interior wall arrangement, and any other design aspect. ♦ PLAY ♦
» Need décor for a birthday party or a fancy brunch? Want to take an amazing vacation? We’ve got the deep networks to get what you want.
Suite Life Business CoachingCEO & Business Coach
Sep. 2020GlobalFounded and led successful business consulting firm from the ground up to equip clients with essential strategies and solutions to help business profit and flourish. Provide hands-on consultative leadership to help clients discover their zone of genius, generate new sales, and drive overall revenue and profit growth. » Actively engage clients to understand short and long-term goals, converting expectations into new models and practices that capitalize on business strengths.
» Leverage rigorous 3-point business process analyzing business positioning, goals, and targeted strategies to increase talent retention, operational workflows, and revenue generation.
» Consistently deliver measurable business growth by steering changes to business infrastructure without increasing marketing costs or sales volume.
» Serve a diverse client base within client-facing industries including coaching, health and wellness, therapy, and cosmetics.
» Expand client vision by analyzing and translating complex business concepts into credible terms and actionable solutions.
» Reinforce brand value among key demographics and communities by marketing mission values.
Per ScholasManaging Director
Aug. 2018 - Aug. 2020National Capital RegionLed all activities in fundraising, community engagement, recruitment, and program development through insightful financial and business leadership. Managed budget and program operations to sustain business integrity. Managed complex grant management operations on a regional scale. Oversaw end-to-end strategic planning for annual operating plan. Prepared local fundraising strategy backed by national development team. » Engaged recruitment team to streamline operations in candidate outreach, recruitment, and selection processes for applicants.
» Acted as organization representative regionwide, representing mission values and priorities in regional meetings, conferences, panels, and media.
» Sourced and generated local revenue by tapping into new fundraising opportunities for individual, institutional, and public entities.
» Served as member of executive leader equity cohort backed by Capital One dedicated to transforming workplace culture into recognized safety and inclusive ecosystem.
vEnsured student and alumni access to top-tier IT training and built employer pipeline across organization community to invest in customized training.
» Enhanced brand awareness through targeted marketing, training, and communications strategies.
» Guided initial COVID-19 Response Team to quickly pivot from in-person to virtual training, adapting all site operations to function in fully remote capacity.
» Led dedicated team to reinvent IT training program and workforce development initiatives pivotal to organizational growth.
Life Pieces To MasterpiecesExecutive Director
Feb. 2017 - Jan. 2018Washington D.C. Metro AreaSustained cascading workflows in program performance, quality assurance, budgeting, finance, administration, fundraising, communications, auditing, and system management. Served as ex-officio to several committees as recognized subject matter expert. Built and maintained strong relationship with board of directors in support of local operations. Designed organizational infrastructure supporting mission initiatives in finance, HR, facilities maintenance, and technology integration. » Raised $800K+ of the $1.2M budget in less than 9 months due to exceptional relationship management and development with donors and foundations.
» Implemented systems to track scaling progress and evaluate program components to maintain transparency with board members, funders, and constituents.
» Increased local revenue generation / fundraising activities to support program growth while retiring debt.
» Built high-performance management team and staff capable of pivoting quickly to address emerging issues while owning program accountability.
» Served as an exemplary and motivational leader to volunteers, board leadership, event committees, alumni, partners, and funders.
» Prioritized regulatory compliance with financial, insurance, and legal requirements, keeping emerging risks to a minimum.
Share Our StrengthDirector, Field Operations
May. 2015 - Sep. 2016Washington D.C. Metro AreaDirected team of 5 Field Managers and HQ support staff for No Kid Hungry Campaign dedicated to eliminating childhood hunger on a local and state level. Managed expansive campaign activities for 30+ states to accelerate change and sustain infrastructure. Oversaw program activities including budget management, relationship building, strategic planning, and state-level advocacy. » Program lead for campaign advisory board tasked with raising funds, building brand value, and driving program success.
» Met with high-level stakeholders including board leadership, media targets, and donors to present progress reports and maintain consensus-driven campaign support.
» Collaborated with development team to reinforce fundraising by building new proposals, clarifying language, and gaining partner approval on restricted, state-specific fundraising efforts.
» Mobilized AmeriCorps members to merge with partner organizations nationwide in partnership with Corporation for National and Community Service.
Center for Teacher Effectiveness"Time to Teach" Professional Trainer
May. 2014 - Dec. 2017The Center For Teacher Effectiveness, continues the work of Wooden and Hunter in collaboration with leading educators, researchers and master teachers all around the United States. We are rapidly becoming the leading provider of teacher education, training and staff development in the United States and Canada. Our concentration is redefining teaching and learning in schools and providing highly useful professional teacher staff development. For the last decade, we have been producing and sponsoring high quality, in-depth training programs especially designed for K-12 education professionals. Our program is proven in practice, and is presented by outstanding experts in the subject matter. Our program is based in research, is practical, and easy to implement. At a Time To Teach training you will learn how to eliminate repeated warnings and multiple requests in a positive fashion, be proactive rather than reactive, avoid power struggles, how to use powerful prompting techniques and learn classroom arrangements for maximum achievement. Let us help you implement these strategies into your classroom tomorrow!
One World EducationDeputy Director
May. 2014 - Feb. 2015Washington D.C. Metro AreaLed daily activities in facilities, contract administration, HR, IT, finance, special events, and administrative operations. Expanded mission impact by penetrating new markets and reinforcing internal frameworks for ongoing organizational growth. Fostered partnerships with executive team, staff, vendors, contractors, and partners for a cohesive, highly functional work environment. » Steered growth strategies to refine existing priorities, partnerships, and infrastructure activities to meet emerging needs.
College SummitManaging Director of Program Operations
Jan. 2008 - Oct. 2013Washington D.C. Metro AreaSelected to reverse stagnating operations and increase college enrollment rates for youth from low-income communities. Deftly managed team of 5 field managers, 200 personnel, 300 alumni, and 1.3K volunteers during peak months. Developed and managed $2M budget, cutting $1M+ over 5-year period. Eliminated 90% of all risks by adapting risk management strategies. » Promoted 4 times in 5 years due to outstanding leadership initiative and measurable contributions to program improvement.
» Talent for designing training programs for 200+ personnel and handling program-specific documents including HR protocols, training manuals, and RFP documents.
Perspectives Charter SchoolsFounding Humanities Instructional Leader
Jan. 2006 - Dec. 2008Chicago, ILServed as an integral member of leadership team opening new school, building high-performance teaching staff, defining strategic plans and instituting stringent curriculum guidelines. Directed staff in executing data-driven decisions, raising standardized test scores, and supporting relationships with students, parents and stakeholders. » Conceptualized and created first performance management tools for teachers.
» Developed professional development model for guiding all new hires.
Chicago Public SchoolsEnglish and Japanese Teacher
Jun. 2002 - Jun. 2006Kenwood Academy High SchoolKenwood Academy High School
Chicago Public SchoolsEnglish Teacher
Jan. 2000 - Jan. 2002Morgan Park High SchoolTechnology Committee Member
Cheerleading Coach
Providence St. Mel SchoolEnglish, Speech, and Junior Composition Teacher
Jan. 1999 - Jun. 2000Chicago, IL
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