La Quinta Inn & SuitesFront Desk Receptionist | Housekeeping
Aug. 2014 - Apr. 2016Redding, California AreaBegan as a housekeeper, then promoted to front desk receptionist while still working in the housekeeping department. Tasks: Answer phone calls, deal with guest disputes, follow room cleaning procedure to make sure rooms are ready for guests, data entry, auditing, create/cancel reservations, provide excellent customer service.